Applebee's Grill + Bar

"Waited a good 10 minutes for someone to seat us. Facility was freezing cold. Initially , our waiter was pressing us to order. We explained that we wanted our beverages prior to ordering. Trying to “catch his eye” to take our order was next to impossible. Waited for a very long time for meals. Waiter stopped by quickly to inquire if the meals were to our liking. Never asked about beverages & if we wanted refills. I ordered the 3 cheese penne in a thick sauce. The sauce was bland with very little taste."

"My daughter and I waited over 30min at a table last night and both servers in our area avoided us. No one even took out drink orders. The tall male ignored me when I said excuse me twice and just walked away. Both servers in our area served every table around us and acted like we weren't there. I even pressed call server on the table tablet thing but no one ever came. I was tempted to place an online order and eat the takeout at our table because we were just so hungry at that point. Ended up just leaving though because why give these people my money at all. Tried waiting for the hostess before walking out but she disappeared by then. We sat at 8 and left at 8:38. No one noticed we walked out. Never felt so invisible at a business before."

"My husband and I often drive to the Applebee's in South Portland and Windham. The best part of this chain is that the food menu remains the same as does the quality of food. I hate going to a regular place and find my favorite item is not served. I always order the Oriental Salad and my husband gets the Chicken and Shrimp. Only once over the years has my husband been served a lukewarm meal. At that time the manager came over and offered him a new meal. We have found neither location dirty, but sometimes service is a little slow at South Portland. The reason is probably lack of staff, which is not their fault. We have one adult daughter who always orders their Mexican meal and another who loves their pasta meals. They have something for everyone. We all love their boneless ribs! Maybe we'll see you there."

"I went there two nights in a row at happy hour. The bartenders provide decent service, the drinks were good. I ordered the wanton chicken tacos which I did not like, they were greasy and sauce did not have a good smell. Most of my experience with food here has been great so will rate it 5 stars because they try their best and are open late night."

"Nice clean restaurant, bartenders Lisa & Kristen were very nice and knowledgeable. Female General Manger was very nasty to customers about where to sit. She wanted to sit people within 1 ft right next to each other. During this pandemic that was not a good idea. I ask her were she in business to keep customers or run them away? The food was a 1 out of 10, but the drinks were GREAT. Had the chicken wings and they were HORRIBLE, all fat and very distasteful..."