Heathco's Pizza and Variety

"We ordered a pizza and onion rings from across Auburn, up rt. 4, told would be ready in 15 minutes. We arrived in 15, order not only not ready, it wasn’t even made, apparently forgotten about… I got 1 apology from one staff; the acting manager never even acknowledged the situation. This isn’t our first disappointment with Heathco’s. Luckily, our order was very good— onion rings were perfect, pizza made to order. ❄️"

"I wish I could give less stars to this. Tonight, I decided I’d treat myself and order for delivery, boy was that a mistake. I placed an order for a small pie and chicken fingers at 3:30pm, @ 6:30 pm I had still not received any food, so I called to just cancel the order and for some reason the store said my order was placed some time after 3:30 under a different name. She told me that they got the order and they were gunna send it out now, @ 6:45 as well as give me a refund, it’s now 7:30, and there’s still no food. I hope I at least get my money back, but 4hrs for a delivery is insane,"

"Excellent food your teenage acting staff are rude,unfamiliar with your products, take terrible notes and have the absolute worse customer service. The obvious disregard for the way you speak to people is astounding considering the high quality food.ive even had to ask several if they were alright as they seemed to high to function.but you can only bring it up so many times before we must part ways as customers. Sad day.DO NOT RECCOMMEND worst and slowest delivery ever!!"

"We ordered delivery and when the driver arrived only one item of our 3 was correct. He had me call the store while he waited and he confirmed to the girl on the phone named Emma that only one item was correct and that they needed to make the other 2 items. He told her he was going to go finish his other delivery and then loop back to pick up our other items. After he left I remained on the phone with the store and went loops and loops with them over our missing items. She stated that the rest of the order was there and when I asked her if she could make it fresh since it has now been sitting for an hour she stated it wasn’t made yet and they were making it. Needless to say, 40 minutes later when the correct food arrived our pizza was cold because it wasn’t freshly remade like she promised, and our sandwich soggy from sitting with oil on it for an hour. We didn’t get an apology or any offer to compensate us for the hassle, and were talked to basically like we were lying about not receiving our correct food even though the driver confirmed it with them for us. Very disappointing experience."