PS Nails & Spa in Boston

"First time going here and it was lovely! Anna did my nails and she was very nice and did a fabulous job. I’m very picky on where I go since I always get a design and often the nail artists are just not stylists. However, anna is an artist and I will definitely be back. You could tell she cared about her work"

"The worst nails I’ve ever had. I paid $150 for something that should’ve been $20 for how terrible they looked. It took 4 hours for acrylic toes and a refill on short French-tip acrylic nails. The lines were uneven, the shape was horrendous, and there was acrylic missing on parts of my nail. I had to keep telling her how to do my nails, honestly could’ve done a better job myself. I should’ve known that they couldn’t fulfill the job when they told me that my 7 weeks grown out nails were “beautiful”. Sadly, my grown-out nails looked far better than their fresh set that they did. My photos are literally of the same day that I got them done."

"I had an amazing experience coming here for a manicure and pedicure. The environment and vibes are so warm and friendly. Everyone was so kind. Anna did the acrylic gel manicure and she was so wonderful and kind. She worked extremely hard to make the nails perfect and they came out perfectly. She added a fun design with sparkley magnetic nail polish that can be morphed into different designs. I can't wait to go back and have another great experience here. ❤"

"It was okay. I arrived early for my 6pm appointment but still had to wait 15 minutes for them to begin my nails at 6:15. I got gelx for the first time and liked it. However the base coat is far too light. You can see where my real nail stops underneath of the extension. I noticed this when she was doing the french tips and pointed out to her it was too light and see through and asked for another coat. She just looked at them but didn’t say anything and continued putting on the tips. Annoying to have paid so much for ugly nails. Otherwise, the shop was fine, normal and clean. Just really disappointed in how my nails turned out. UPDATE: I am changing my review to 4 stars after seeing the extreme professionalism that Diane, the manager at PS Nails and Spa, exhibited to handle this situation. Within 12 hours of my review, she reached out to me personally and apologized about my results, offered an explanation about why it happened and offered for me to come in for them to fix my nails for free. Unfortunately I am going out of town so I’m not able to come in for them to fix it, but Diane generously agreed to give me a partial refund for the misunderstanding. I should have stood up for myself in the moment and made it clear that I was unhappy and this could’ve been avoided, but even though I didn’t, Diane did everything she could to make it right in the end. Thank you to PS nails for making sure the customer is satisfied even after the fact."

"My experience here was great! My fiancé was at a conference nearby so I stopped in to get my toes done and nails filled. Vivian was amazing! She and another woman started right away on my nails and toes at the same time and I changed my mind like two times about what I wanted (dip to gel x) and she didn’t get upset with me like most salons and she also really listened to what I wanted and did an amazing job. I am from Denver and haven’t found any salons/artists that I love yet- I am getting married next year and seriously considering coming back here for my wedding nails! She also helped get an ingrown nail out of my foot! Which I was super thankful for. Thank you Vivian!!"