Advantage Property Management

"It was like pulling teeth trying to get in touch with a realtor about a listing. I left multiple messages at their office; no call back. I finally got an email from the agent when she told us the date of the apartment viewing. After viewing the apartment and expressing my deep interest in it, the realtor said she would email the application. I never received it. A week later I emailed her asking for it. No answer. I reached out on Trulia because the listing was still up, requesting to apply. Nothing. Then out of nowhere the listing was gone and rented to someone else. Very unprofessional and ignorant service. Also, they wanted to charge a realtor fee, which is ridiculous, since they did nothing to earn that money. At least show some customer service skills and do your job if you're demanding people to pay you a grand for a fee on an apartment. Follow through with your claims instead of just ghosting potential tenants."

"definetly felt like a scam I submitted a rental application for an apartment they had listed and it was almost impossible to get in touch with their representitve named whittney who every time I was on the phone with was extremely rude and acted like I burdened her even though its her job she also kept telling me my application hadn't been processed yet even though it really had been. I wasnt even able to view the listing."

"ADPM took over the property management of our 12 unit townhouses in Reading. Justin, our Property Manager, did a fantastic job with the transition as well as covering all of our property needs and getting reasonable quotes for work in a very timely manner. Justin is always available to the Board and all of the owners and renters. Thank you, Justin."

"I had a truly bad experience with Whitney (the agent) and her Husband Christopher Wood, who is the actual owner of the apartment I rented. They told me they were selling the apartment only four months after moving in, when they finally got people to show it to, but not before. They were selling it out even before renting the place to me. Unfortunately, I learned about it too late. All neighbors knew about it. They started bringing people to my apartment, which was incredibly uncomfortable. This happened for about 4 months before I found a new place. The only time I said “no” to receiving people over, they brought people anyway and I had to leave my apartment to let them in, even though I was feeling sick. Additional to that, they didn’t give me the keys to the storage room and said that I could get someone to fix it for me as if it was my responsibility. That’s without mentioning that they didn’t take care of a problem I found in the bathroom the moved in day. I had to fix that myself as well. And on top of everything, they accused me of smoking marihuana when neither me nor any of my friends do. Furthermore, they were rude in the way the would ask for things. All of it, without having a single complaint from me or my behavior. At the end, I was worried they would still my deposit, as I wouldn’t get it pass them. They are not good people and they don’t care about how they’re actions affect others. My advice would be, don’t get into business with them."

"I have never dealt with such UNPROFESSIONAL people in my life. Not only did we rent from them for 3 years but we were always treated like we were losers. We were good tenants and took care of the property. Teri and Lynn were both nightmares to deal with. Now that we have been out for almost a month we have been requesting our security deposit back and they are basically coming up with a list of things to hold it. A security deposit remains the property of the tenant until a landlord is authorized to use it. Therefore, a landlord is required to keep a tenant’s security deposit in a separate, interest-bearing bank account in Massachusetts. Each account must also be clearly identified as containing funds that don’t belong to the landlord and are being held in trust (escrow) for the tenant. Within 30 days of depositing the security deposit, the landlord must give the tenant in writing: The name and location of the bank where the deposit is being held The amount of the deposit The account number 30 days how long the landlord has to give the tenant security deposit information. If a landlord doesn’t hold a tenant’s security deposit in the proper type of account or fails to give the tenant the required notice of where the funds are deposited, the landlord loses the right to keep the security deposit. At the request of the tenant, the landlord must immediately return the security deposit to him or her. This is interesting. They never gave us any proof or location of our deposit. They also are supposed to update you on the interest accrued. I will warn you now, they are incredibly unprofessional and treat you as if you are BELOW them. Don't Risk it! I thankfully took picture of the house, after I spent hours cleaning it. Tell me, why would we not receive deposit back when I just cleaned this house from top to bottom!?!?"