CVS

"Dark haired Spanish women with tattoos has a HUGE attitude problem. My husband came in for an ear problem,they said he needed a prescription and they had nothing for him here. I come in find a huge nose/ear/throat section. I ask why she didn't point him to the ear drops. She explains he needs a prescription. She gave me attitude . I get he needed the prescription part .I walked away cause I was too tired to fight and argue. She spewed her mouth for like another minute behind the counter,cause I walked away from her, other pharmacist were giggling,until I got up to the register. I just walked away!!! Didn't want to fight. Trash!"

"Whoever answered as a pharmacy tech you must hate your job so much or your own life altogether because you were very rude. Whoever hired these pharmacy techs must have been desperate to get whatever off the streets to cover because they don’t have customer service. You can be nice to them but they are rude just by tone of voice oh and expect a quick hang up before you even say thank you. Tells you how many people been complaining the last couple of years and nobody has done anything well it’s gonna get reported to corporate headquarters instead. Thanks CVS pharmacist!"

"I’m finally switching out of here like my father did. I take one medication and it’s a major disaster every time I try to pick it up. I walk 45 minutes to get there and my script is either not ready, missing from the shelf, problems with masshealth ( I’ve had the same insurance for 15 years), still being filled etc. etc… all this AFTER I get constant calls and texts telling me my script is ready. I’ve had enough…"

"By far the worst CVS pharmacy experiences I've ever had are at this location. Rude, unhelpful people that hang up on you and don't care about helping people, incredibly concerning for a pharmacy."

"Had a prescription almost cost me 11x the amount it usually cost. Called my insurance, they let me know it should not cost that much. I went back to CVS, a pharm tech was telling me that it is still going to be over $300, I asked her if she knew who I could talk to because I already call my insurance and they told me it shouldn’t be this much. The pharm tech told me she didn’t know who I could call three times with attitude before telling me who to call. I call and get the cost issue resolved, went back in line and a second pharm tech told me she won’t rerun my insurance because it was almost lunch break but will make it her first priority when she comes back from lunch. So I go back a third time, and it still going to cost that much on their end, I wait for probably 20 minutes before they reran my insurance and it was finally resolved with the correct charge amount. Only 1 out of the 3 CVS workers was kind through this process."