PetSmart

"Good groom that upset me because I realized how fat my dog is. At first we thought they did something wrong, but nope. Nope, our girl is just fatter than we thought and they did fine. RIP. PS: if your dog is shaped differently than they used to be, it's probably not just fluff."

"This review is for Banfield Grooming. We have been loyal customers of Banfield and Banfield Grooming for 20 plus years and currently have 3 pets on the Banfield Wellness Plans. We scheduled an appointment for 7:00 AM this morning to have one of our dogs get groomed. All of our pets are fully vaccinated, as we just took them out of the country and had to supply paperwork at the border 4 weeks ago. When we went to check our dog in this morning for her appointment, the lady was rude from the start. She came across as if she could not be bothered and that she was busy. When she finally got to address us she immediately looked for a reason to not service us and that reason was that she claims there is no synch of vaccination records between Banfield Wellness and Banfield Grooming. I told her that was unacceptable and that I work in IT and in today’s world you can’t have these types of issues. We have been coming there for years and she would not call Banfield Wellness or do anything to address the issue. Banfield Grooming…you lost a loyal customer for your lack of integrated systems and the fact that you take no consideration and accountability for your poor customer experience."

"We have been doing to PetSmart for training our puppy, Maze. We've been seeing Carly is she's awesome. Maze is learning things much faster than we expected and we're very happy. Carly is awesome and we're glad we chose to train her here. The cost is far lower than most trainers as well. Highly recommended."

"I've tried to get my bernedoodle hair cut there twice and both times, I was told by the same groomer I would have to take the dog to the veterinary office to get the haircut. She needs more training or is just to lazy to do her job. I got the dog a haircut at your competition without any problem."