Courtyard by Marriott Boston Natick

"WHAT A DELIGHTFUL STAY!! the young man that checked me late late at night was so sweet and polite. Very professional. The hotel was quiet. Sounded like I was the only one there! You could even hear the hustle and bustle outside. I had wonderful sleep. This may sound ridiculous but Marriott pillows are above the rest. With my chronic neck pain, this truly makes a world of difference. Great job team :)"

"What a fantastic stay! I came to stay a couple days while visiting my daughter for Christmas. My stay here started with a warm greeting from Ted. He was very helpful and answered all my questions, even comping Starbucks coffee. Next was Kim, who was also incredibly friendly, helpful and professional. Maritza from the restaurant went out of her way to help me, as well! Lynn, the manager was also amazing and made sure everything was top notch. Everybody was so helpful and made my hectic Christmas stay wonderful! They even had a wrapping station! Can you believe it? They had everything necessary to wrap several gifts ( with a wide assortment of wrapping paper). Absolutely wonderful! I was able to wrap my daughter’s presents in a very convenient location and festive atmosphere. Thank you, Ted. Kim, Maritza and Lynn for being so hospitable and absolutely wonderful! I will definitely stay here whenever I come visit my daughter!"

"The room had a little bit of a mold smell and when turning on the heat for at least 5 minutes it smelled like something was burning. I guess a few minor upgrades is need. Everything else was great though. Staff and location were excellent."

"My stay was great here. Hotel room was nice and clean, what you'd expect from a Marriott. However, what made my stay exceptional was the bartender. I believe her name was Stephanie (??I could be mistaken) she made the best margarita I've ever had. She even remembered an order I made the night before and let me know the meal I was requesting the second night had meat in it since my previous meal I asked for no meat. She went above and beyond when serving me each night. Wonderful to have met her!"

"The room was incredibly damp, and I woke up in the morning with my clothes feeling and smelling damp. The carpet was outdated, and the smell of mold filled both the hallway and the room. I would NEVER stay at this location again. The only positive about the whole experience was being served by Max when I had breakfast. He was polite, well informed, and was a pleasure to be around :) Go Max!"