Maclane's Automotive - Lancaster Ave 132 West Lancaster Avenue, Downingtown, PA 19335

"I’m glad I brought my vehicle to Maclane’s Automotive. The mechanics there are good people that care about doing a great job. One can tell they really take pride in their work. They were all friendly, confident, and knowledgeable. They also really minded my needs. I had to leave my van there overnight. They offered me a loaner car until they finished mine. It was a positive and good experience all around."

"Excellent service and great communication. I’m relatively new to the area and have been looking for a trustworthy mechanic. Highly recommend. They were able to fit me in same day for a diagnostic and were very fair with the pricing. Highly recommend! I will be going back for some repairs in the future. Also, they document every issue on you car with pictures that they email you in a very professional presentation so there is no surprises!"

"I went to Maclanes for the first time a week ago after hearing great things about them, and I am one to be very skeptical of garages/mechanics. Very impressed. It was a great experience from start to finish. Great customer service, they didn’t make me feel rushed on the phone as I tried to explain something I knew nothing about lol…he even got me in the very next day. Once the figured out the problem on my car, he called me promptly and didn’t just tell me, but walked me through and explained everything. Not only did they find the issue I complained about, but did a full check on my car and informed me about other issues they came across ….and not just “found” something else wrong, he actually showed me and explained through pictures…but didn’t force me into having anything done or fixed. He let me know what needed attention more immediately and what could wait until later. I never once felt pressured into having anything done, other that what the more immediate issue was, and I still left there not having it done yet because I wasn’t prepared to have the work done yet and he wanted me to do it on my own time, not theirs, and assured me my car was safe to drive for a little longer until I was ready to bring it back. It’s VERY rare to come across a garage that you can trust, and make you feel as though your their only concern/customer at the time, and again, I’m very very skeptical of people/garages, and after only one visit, this will be my new place to go for repairs. Very honest, genuine people, from the front desk to the mechanic. They’ve gained me and my family as new customers for sure. I highly recommend them."

"Honesty, integrity and solid workmanship is a rarity these days. With Maclane’s, you get all 3. When you call to schedule an appointment you get a knowledgeable and friendly reception. The techs are tangibly confident and gifted in their mechanical trade. Not only do you receive top notch customer service and top notch mechanical service, you fully know what to expect financially and can save accordingly. Maclane’s has a fantastic reputation in the community as well. You cannot go wrong by choosing them for your auto mechanic needs. By all means, don’t take my word for it, experience it for yourselves."

"After my experience with Maclane's, I'm not taking our car anywhere else. Their service is next level. When I brought our car in for an inspection and oil change, Alan showed me a picture of a bushing that was coming apart so I could see what was going on before he recommended repairs. In my experience, no auto shop has EVER done that. Very cool. We got the bushing and arm replaced. A day later, the car was popping and banging. We called Maclane's to let them know, and they made time to look things over ASAP. They took full responsibility, spotted the issue, tightened the bolt that was making noise—and didn't charge us a cent for the error. And whenever I've requested that repairs or oil changes be done by a certain time, they've obliged. I'm grateful for Alan and the crew at Maclane's. They're a damn good outfit, and I'm grateful to know our car is in good hands. Thanks guys!"