Pep Boys 3700 Edgmont Avenue, Brookhaven, PA 19015

"Was in a pinch for a battery quickly- other providers were not able to help, but Pep Boys came through! Employees were helpful and pleasant! As a local, I will definitely be back!"

"My experience with them in Brookhaven was very good. She was very helpful and explained everything to me as they went along doing my tire. The way I was treated and being help I will definitely be coming back here. Thanks for all your help Hersey I appreciate it."

"I haven't had the best experience with other PepBoys and decided about 20 years ago I would never use them again unless 8 absolutely had to. They were one of the options in my Boro for an alignment, and the best online ordering features, so I thought I'd give them another shot. I had scheduled to "wait" with the car even though I was local, due to the fact that I had to pick up my daughter from an activity. Hepsie, the new manager team, was polite and easy to talk to. And although she originally said it could take up to a couple hours, in the end it was less than an hour. I was pleased with the time I had to wait, the service they provided and the fact that they let me know about a few bulbs that were out so I could replace them when I got home. It was an overall pretty painless experience. For now, they are my new alignment shop."

"It’s Christmas eve morning. The Brookhaven Pa tire & service center mounted 4 new tires, replaced a bent tie-rod end, and front end alignment. I was grateful Diane and crew took great care of my car after the night before I hit a very high curb and ruined 2 driver side tires and bent a tie-rod. I will recommend that service center for the great work that was done for me."

"My mother and I stopped at this Pep Boys with car trouble while traveling home from New Jersey. Our check engine light was flashing and our car wouldn't rev over 2k RPMs. They said they'd look at it and we left it and got breakfast. When we got back, they said the car was three quarts low on oil and after putting oil in, it cleared all of the codes and the check engine light went away. We were elated that it was such a simple fix, but confused as to how the car could lose three quarts without leaving a puddle somewhere or making the engine knock. We were advised to buy oil from the Advance Auto Parts in the same center and fill up when we needed to. Either way, we paid the bill and we were back on the road. We headed south and made it to Virginia before the same problem happened again. We stopped at another Pep Boys and they informed us that the code in question couldn't be cleared and that it was related to the engine rod bearing. After researching the code and exploring options well past how long this service advisor was supposed to be there, we decided to limp the vehicle home and have it checked at the dealership and we left with no charge. The fact that we were charged a full diagnostic fee when no information we were given was correct is a sign of bad business. I hope that other potential customers read this and realize that this place is out to harm their customer base, not help it."