Evolve - Electric Vehicle Specialists and Collision Repair 410 Churchmans Road, New Castle, DE 19720

"I recently brought my 2023 Tesla Model Y to Evolve for repairs after an unfortunate incident with a deer. The damage included bent doors on the driver's side and some chipping of the paint on a rear panel. Upon picking up my vehicle, I noticed a few concerns. The car was wet from rain, making it challenging to thoroughly inspect the newly applied paint. At home, I discovered dust on the back seats, muddy boot prints on the carpet, and a small paint droplet on the door's interior. I reached out to Evolve via email and appreciated their prompt response, offering to clean the car and sending me home with a loaner while they fixed their mistake."

"Excellent help with my Hyundai EV while I was in the road in a crunch. Totally kind service and quick help - they really know electric cars. The building was loaded with Tesla body repairs. Thanks again !"

"I can’t say enough good things about Evolve. My Model 3 was backed into back in early August, Tesla wasn’t even going to take it in until mid-October. On the recommendation of one of their techs, I called Evolve and it was the best decision I’ve made regarding the car. They had the entire repair completed within four weeks. A friend in had a similar issue at the same time as me, (though his trunk was so badly impacted he couldn’t drive the car) and stuck with Tesla. He just got it back last week (late November). A few days after getting the car back I noticed an odd click in the front left wheel. The team took the car back in three times and scoured it before identifying a clip in the brakes that, while a benign problem, was making the concerning noises. I was incredibly impressed by the dedication to solve the question of where the noise was originating and to solve the problem when a lot of places would have given up and said “well everything looks fine.” A few weeks later, my 12v battery started going bad (almost five years to the day I bought the car). I called Evolve thinking I could schedule another day to come in and have it replaced but I was shocked when they told me I could bring it straight in. They had me swapped in less than an hour. I’ve purchased all my replacement tires from NTB because they offered lifetime free tire rotation (something Tesla charges nearly $100 for), but I learned today that since NTB was taken over by Mavis, they’re no longer honoring that agreement. I stopped by Evolve on my way to my office thinking again I could schedule a time to come in and get them done — again, they took it straight in. These guys are the best, you seriously can’t go wrong here."

"Evolve had an event to showcase the garage and all the services offered. Large space that's easy to access. Food trucks and an incredible DJ/Tesla owner.. There were groups representing Tesla charging/ batteries, wind and solar power, a public utility and an environmental agency. Ample parking and a knowledgeable staff if fairly anxious management/ownership. They did their best to represent the range of vehicles that could be potentially served but it trended heavily toward Tesla. The shop also isn't set up for customers to wait but most services currently running require leaving the vehicle for some time. They claim to serve all EVs in all areas. None of the vehicles on display needed Evolve's services. I saw vehicles Polestar/Volvo, Volkswagen, Hummer, Rivian, Nissan, Mercedes (surprise), Lucid (new to me) Chevy and Hyundai . Nothing from BMW, Porsche or Kia (that I saw). The rest is my general feeling having attended their event: They aren't very interested in presenting a friendly atmosphere. It wasn't easy to interact with the technicians, sales or managers. I don't get the impression that the owners of EVs on display were interacted with much outside of displaying their vehicles by the Evolve team. The woman at their tent was very personable and encouraged folks to enter the raffles for free Evolve services and the free membership but couldn't answer specifics . When I would attempt to get answers from an Evolve team member they would walk away. I eventually got some questions answered by one management type person but no one wore name tags. I may have missed any opening speeches or talks. The event was clearly not hosted by "the faces"of the company."

"Evolve Body Shop exceeded my expectations in repairing my Kia EV6 after a rear-end collision, all while handling the insurance claim seamlessly. Their expertise in EV technology was evident from the start, ensuring my electric vehicle was in capable hands. The repair work performed by their skilled technicians was flawless, leaving no trace of the collision and restoring my EV6 to its original condition. Throughout the process, Evolve Body Shop provided exceptional customer service, promptly updating me on the progress and addressing any concerns I had. I'd recommend Evolve Body Shop to any EV owner in need of repairs."