Dollar General,

730 Ferry Cut Off Street, New Castle, DE 19720

"Very disappointed in quality of service today since the only payment option at the register was cash! What's up with this?"

"My last trip to this location, i bought 2 items from behind the counter, PAID and due to the lack of bags, i put them in my purse directly in front of the very same cashier..only to have two individuals, standing guard at the door, need me to empty my purse just to prove that i had not stolen anything. I did NOT need to empty my purse and i obviously had nothing to hide. This most recent visit, i asked the employee if she wanted a few items that i purchased-in the holiday spirit.. only to go back and realize the manager put it right back on the shelf. Disgusting. If employees are not allowed, then simply say no. Just another reason DG is an awful place to work let alone shop. I've been to a few others recently, as their deals are incentive to shop there, and i ended up having to call 911 and be a witness to a SHOOTOUT."

"Trying to keep up with the store hours is a nightmare. I have personally told staff members at this and at least 2 other locations, that they really need to update the store hours listed on their website. They all list closing hours of 10 PM and could close anywhere from 5 to 8 PM, if they're open at all. After continuosly supporting these places over the years, the least I expect to see are current and correct hours of business. I've made yet another wasted trip, especially after making unanswered calls to inquire, in case of the unlikely chance any change was made to consider and minimally accommodate customers who help keep them afloat. Anyone such as myself who works on a later schedule is basically shopping on the roll of a dice, with snake eyes (better known as 'CRAPS') appearing way too many times. Even before Covid-19, the chain has been a big letdown in more ways than one. Truly disappointed..."

"I decided to write a review of this store regarding the clutter in the aisles and total disarray. However, in looking at past reviews from as long as 5 years ago that addressed the same issues, it looks like nothing has changed. I love the merchandise and great prices at Dollar General, but they either need more help or more efficient employees. It’s a mess and it’s a shame because they have a lot to offer and could be making a lot more money if it weren’t such a turn-off just walking through the door. The best thing I can say about this store is that the one in Wilmington Manor on DuPont Highway is much worse! Come on people - get it together! Pay for decent employees - it’s a win-win situation. Or maybe you need a merchandiser to come in a few hours a day? I have experience in that field and would be happy to help. Contact me."

"The prices are decent and the staff was friendly. I wish they had hair products in stock."