Tcb Electronics & Repair

"Terrible! I got my iPhone screen replaced from here because I saw a Groupon online for this store. I should have known that it would be a scam. First of all they gave me a black screen when I had a gold iPhone with a white screen. A week after I got my screen replaced the picture displayed was not clear and was distorted. The could not see pictures clearly and the I called them after my screen was replaced and asked to get a white screen. I called them multiple times and they would give me different days to come in and when I would call the day off they would not pick up the phone and would give me the run around. I've left countless voicemails and when I finally stopped by the store they were shut down! I had to go to a different store to get my screen fixed and was told that parts of my phone were missing. This was the first time I ever cracked my screen and unfortunately for me I was scammed out of parts out of my phone. These people did not install my screen properly and they are scammers.They will give you the run around! Don't bother wasting your money here when you'll have to spend money elsewhere to get it fixed!"

"I am not sure of the negative reviews, but I have had nothing but stellar service at TCB. Sonny is a genius. Everytime I need a repair or update he is always fast and the work is outstanding. I can only think of one time that service took longer than 48 hours and that was only because they stay busy with out calls and other larger jobs. Being busy is a sign that the service is great and should not be a detriment. Oftentimes people try to get over on you with additional costs or unrealistic completion expectations. That is not the case here. What you see is what you see is what you get, and it is great! Hopefully I won't have any other issues, but if I do I know where to go. Thanks Sonny! Thanks TCB Electronics!"

"The absolute worst experience! These good reviews must be fake. Had my LCD TV in for no picture. They said they would order the part and it would be ready in 4 days. Six weeks and countless calls later, they said that I can either pay for more parts or pick up my TV unfixed. The guy was rude during my calls and kept lying to me. These guys have no technical or customer service knowledge. Total frauds. They don't even deserve one star. I'm going to pick up my TV and trash it. This is disgusting. Stay away!!!!"

"Worst retail experience of my life, had our Samsung TV for 7and 1/2 weeks! Reviews were great so I didn't question paying up front. I can't imagine who wrote those reviews. Parts were delayed, more parts had to be ordered, calls not returned, "should be done today" multiple times...untrue. Finally asked for money back and was told it was done and we should have been called 3 weeks ago! They said they comped us some parts because of the delay. I don't know that that is not true but saw no receipts for parts. Got it home and the original problem seems to be solved but the bracket that allows it to be wall mounted was missing. Went back....had just called and they said they were open, got there and the door is locked. Waited.....they are clueless or worse, can't find it. So now we have a TV that can't be wall mounted."

"Great team! Great modern communication. Just be aware parts may take awhile to arrive, but the team completes the work as soon as they arrive. Fair repair costs too! My Sony LCD is running great! Thanks again!"