Sears Appliance Repair

"Paul was very friendly and knowledgeable about how to manage the problem with my dryer! He was able to fix it in a relatively short time and provided me with several helpful hints. It was a great experience! Thank you Paul!"

"Jason was a pleasure to work with. He was knowledgeable and more than willing to talk about any issues I may have had with my snow thrower. He also did a very good job of examining my snow thrower to insure he only did the work that was needed. He was also timely in his arrival."

"The service technician did an excellent job. The part was mailed here from Sears, waiting for him. He put it in with no problem. I do think a series would have a better way of communicating with the customer. The one 800 number only gives you the machine doesn’t ever give you the chance to talk to her live representative. This is very unfortunate."

"Excellent service rep was excellent. He did a very good job. He gets 10 stores courteous cleaned up the unit cleaned out. Do you fix the unit? I am very happy. He is definitely a keeper for sear"

"So my $260 Preventive Maintenance visit for my heater lasted 5 minutes, and included no preventive maintenance. The tech was very friendly and respectful, yet said he only does a visual inspection and I had to ask him to clean the igniter. A true $260 PM would include checking all capacitors and replacing if out of spec, checking the fan, checking the inside of the flame box and burners, and finally checking the safety systems. He took off the top section, and stared at it for 30 seconds and was done. This is totally UNACCEPTABLE and needs to be done right. If you are charging $49 you should be ashamed, but $260 is just silly for NO Work."