Holiday Inn Philadelphia South-Swedesboro

"The hotel was a real mixed bag. Feels tired, beds were very comfy but no instructions on channels to tv, plug in bath is rusty and fitting loose in wall. Blind to window ripped and room smelt a little damp on arrival. We had to chase to have our room cleaned. Sunday night no bar, we are not big drinkers but my wife fancied a glass of wine only to be told no bar on sundays or room service, as it doesn't make enough money?? It's not what you would normally expect in the hospitality industry. I don't remember receiving a discount on my sunday night booking as facilities were reduced. There are still signs saying that these facilities are avalible on sunday. On the whole the staff were friendly, lady on sunday breakfast was very professional and friendly, lady on friday seemed very bored with her career choice. We wont be staying here again. Feels it lacks strong management. As a regular user of IHG hotels this was disappointing. NB: your generic responce doesn't bode well. The same responce is repeted to other customers. Nor does it answer any of the questions raised. Lack of hospitality on a sunday, room was tired, things broken etc. This is not staff learning, these are managers responsibilities."

"So the hotel itself was beautiful but, the heat was ridiculous. The inside of the hotel had to be 95 or more. The only cool places were the event spaces and the actual rooms. Besides the temperature everything else was great. The hospitality was also top tier as well as the decor."

"Carpet is worn in the room. TV doesn't change channels - vertical stipes like testing of the system; maintenancecoming tomorrow. Very low water pressure. Water not very hot. Great bartender. Decent sized bug crawling on bathroom counter. Bed and pillows not bad. I would not choose to stay here again."

"The room was clean. The gym was more than adequate. I didn’t go in the pool but several folks were enjoying it. The breakfast was much better than the average “continental” mess. But most of all, the service was just so good that I felt at home. I Guess their rate was cheaper because of the age of the building? But it had no effect on the room or my stay in general."

"Over $190 for 1 room for 1 night and that didn’t even include breakfast which was a separate fee. But the other 2 nearby hotels were booked up and my wife & I were exhausted after driving for 14 hours. So, we ended up staying here. The hotel lobby was nice though. The room was fairly nice too. There wasn’t an ice machine on floor 3 for some reason. I had to go down to the 1st floor lobby for that after getting no answer from the front desk when calling them from the room phone."