Wedgewood Pharmacy
405 Heron Drive, Swedesboro, New Jersey, United States
About the Wedgewood Pharmacy
Wedgewood Pharmacy, located at 405 Heron Drive in Swedesboro, New Jersey, is a trusted institution specializing in health and pharmacy services. With over 40,000 unique items in their formulary, customers can easily order patient medications online 24/7. The pharmacy also offers convenient prescription refills for pets through their AutoRefill Program. The professional and friendly customer service representatives at Wedgewood Pharmacy make ordering and paying for medications effortless. Customers praise the cost-effectiveness, flavoring, and quick delivery of medications for their pets. The institution also serves special markets such as zoo, wildlife, and laboratory animals. Wedgewood Pharmacy is a reliable compounding pharmacy that prioritizes high-quality preparations and excellent client service. Please note that all compounded medications from Wedgewood Pharmacy are intended for counseling purposes only, and customers are advised to consult with their prescriber for proper use.
Photos of Wedgewood Pharmacy
405 Heron Dr # 200, Swedesboro, NJ 08085, United States
Opening hours of Wedgewood Pharmacy
Monday:
08:00 - 23:00
Tuesday:
08:00 - 23:00
Wednesday:
08:00 - 23:00
Thursday:
08:00 - 23:00
Friday:
08:00 - 23:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Wedgewood Pharmacy
"I don't know what has been happening lately, but customer service has really gone downhill in the past year. I was getting close to needing to refill my dog's eye drops, and since autorefill didn't seem to be working for me for some reason, I went online to refill. Only after going to the refill page did I get a notice saying the medication has been discontinued. They never contacted me over this. I ended up waiting a long time for a reply through the chat, but eventually got info that they still carried the 15mL bottle, just not 5mL. But I needed a new prescription for the larger bottle now. They said they would contact my vet, then contact me when the prescription was ready to refill. I never got a response from Wedgewood. The refill page looked the same with no updated rx to fill. So I contacted my vet. They didn't get a request from Wedgewood, but put in a new rx anyway. Still no response from Wedgewood. Found the new rx available on the website and put in an order. It was supposed to arrive tomorrow, but I got an email today saying there was an issue with the new size of medication and to contact Wedgewood. It has now been over an hour, and no response from the call-back option while I was on hold. I'm getting fed up with their lack of good customer service. Because of their extended delays, my dog is almost out of her medication, even after I tried to refill well before it was empty."
"I've had to wait 20+ days to get medication for my dog from the time it was ordered to when it was shipped. This is NOT ok! My dog has epilepsy and needs this medication to control her seizures. It has really impacted being able to control her seizures and side effects when we have to find a backup because her medication didn't get shipped. Maybe make an update to your website to show if something is in stock and ready to ship so people don't need to wait almost a month to get medication."
"This is my second experience with this pharmacy; the vet said if Wedgewood put a sour taste in my mouth I could use a different pharmacy for both of my pet’s prescriptions and I was like no that’s okay I’ll give it another shot. BIG MISTAKE! I think I could’ve mixed the medication quicker than this! My order was placed on January 10th and I FINALLY got an email saying my order was ready to be shipped. Arrival time = January 29th!!!!!! Thanks for nothing I’ll never use this pharmacy again! Especially when I was proactive and put in a refill earlier than expected! Have your vet send a prescription to a different pharmacy even if it cost more money you’ll save yourself a whole world of aggravation!"
"I ordered overnight shipping for a compounded drug for my cat that they said required refrigeration. It's been a week and it still hasn't arrived -- likely an issue with UPS. In the meantime, my cat passed away. When I contacted them for a refund, they refused. I've disputed the transaction with my credit card. Another pharmacy that had a drug ready for pickup locally (Northwest Compounders) did not hesitate to offer a refund when they learned of his passing. Wedgewood clearly does not care about its customers. EDIT: Wedgewood claims that they emailed me but I have received no email. It has now been 7 full days since the medication was supposed to arrive and it still has not."
"This is my first time ordering from this pharmacy. I wish I had read the reviews because I am also not impressed. Their website states, "fast delivery." That should be removed. I placed an order on 12/14 and if I did not check on it the status this morning I would have never known it's been delayed, but I can call for other alternatives......If medication is going to be delayed, have a better SOP in place for communicating with the customer. My cat needs this liquid medication as trying to get a pill in him is almost impossible. You need to do better."
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