Windsor Federal Bank

"Customer service is subpar. Their tech/online banking is terrible. We have a business acct and deposit over 100k yearly. We have never deposited a bad check. We just deposited a check on Saturday before new years. I was told by the teller at the bank the check would clear $225 on Tuesday and the remaining balance on Wednesday. Sounds about right since Monday is a holiday. As stated above we run a business. Vendors were scheduled and materials were ordered based on the information given to me by the bank employee and my own knowledge from using bank accounts for the past 20 years. Now we have to reschedule everyone and everything and now we are losing out on money. There is also one specific employee at this branch that always ask me for my address when I’m making a deposit. Even though I’m providing my id for the deposit. Only time in 20 years banking that I have been asked for my address to make a deposit. Stay away from this bank. No matter how long you have been a customer or how much money you put through your acct, you will get treated like someone they don’t know or care about."

"Closing my account and going to another bank who treats their customers better! There is always come kind of issue here and a couple of the tellers are very rude! It’s already been a couple years with this bank and enough is enough. Don’t use this bank go next to to Webster!"

"Completed three transactions, one a deposit, two a consolidation of accounts, and three opening another account all within 20 minutes, a great experience. Definitely would go back"

"The loan department spent so much time with me for a small and not super profitable loan. This says everything you need to know about a business. They want to help regardless of the bottom line. Thank you so much guys you will be my go to for everything going forward. Your customer service means a lot."

"Ridiculous experience, I drove an hour total to two locations trying to execute a simple ATM deposit transaction without success. The first location wasn't accepting check deposits(?) and the ATM at the second location kept saying my check was invalid(?). Windsor Federal Savings usually has great customer service but needs to work on the reliability of their tech."