Mozzicato Depasquale Bakery and Pastry Shop

"Plainville location is Horrible! Leaving this post here because I can't leave another one for the Plainville location. Took my family there and ordered Gelato for the boys, some treats and 2 cappuccinos and once again the cappuccinos were cold and awful. This time I brought them back to the counter and they had the nerve to put them in the microwave to warm them up and serve them back to us. Gave this location a 2nd chance and they failed again!"

"My husband and I ordered our wedding cake from Mozzicatos. I cannot speak more highly of the service! They called me about two weeks before the wedding to verify the details (we wanted an orange and red marbles fondant) and they gave suggestions for decorations. The cake turned out beautifully! It was delivered without any issues- my husband and I walked into the venue and it was perfectly laid out with the flowers. The cake itself was delicious! We actually didn’t get any to take home…apparently my uncle went for three more pieces and my 3-yr-old nephew was hitting all the tables finishing off the cake that people didn’t eat. While the food at the wedding was delicious- EVERYONE talked about how good the cake was! We don’t mind that we didn’t get any to bring home…we know exactly where to get it again!"

"I did not have smaller bills to pay for my purchase at the cafe, and I offered to go next door to the bakery to break the $20 for change. A kind customer at the cafe offered to make change. I told the staff member at the cafe that next time, I will make sure I have smaller bills. I was told “it’s common sense” by the person behind the counter…is this how you always treat your customers? I am so disappointed…common sense tells me to not go back"

"We did a little research and stopped here while in Hartford. We needed cannolis and some cookies for my daughters confirmation party. The second I walked in, it brought me back to being six years old and walking into an Italian bakery. It smelled and looked exactly the same. The staff was very helpful and knowledgeable. It was very clean inside. Lots of different cakes, cookies, Italian specialties, etc to try. We ordered a few other things besides the cannolis and cookies. The pizza was better than expected. If you’re getting cannolis, expect to wait a few minutes. They take your order and then fill them as you wait. It is definitely worth the wait. I didn’t expect to put this in the review, but these are the best cannolis I’ve ever had. They use a ricotta cream Which definitely makes a difference. The chocolate was very good also. You can also add cherries, chocolate chips, or pistachios to the ends of them. I will definitely be returning when I am back in the Hartford area. Five stars!"

"I walked in to get a birthday fruitcake for a family member 08/13 and they had one left on the shelf. The frosting was good but the fruit was stale and the cake was soggy and tasted bad. People drove an hour to celebrate with us but were disappointed. We did buy some pastries which was good and the staff were pleasant but the cake was awful. First time patronizing them based on a coworker referral but will not be buying cakes from them again. Thank goodness we had some pies for dessert, would've been a total disaster!"