Rivera Jr John E Dr 1753 Meriden-Waterbury Turnpike, Southington, CT 06467

"I had an appointment and showed up early as I was a new patient. I had Husky for a very short time when I first moved to Connecticut while I waited for my healthcare license to transfer to Connecticut for my employment. I bartended at the time and insurance wasn’t offered. I never used the insurance, I had it just in case. I was sitting in the waiting room and one of the office staff called me up and told me I could not be seen because I had Husky. I told her I did not have Husky and that I had Cigna for my commercial insurance. She told me I had to leave and none of their providers would see me because they legally can’t charge me my $20 co-pay because of Husky. I made too much money for Husky so I knew I no longer had Husky. In that moment I was 1) Completely humiliated because they spoke in an open reception room with other people hearing the conversation about my private business. 2) Disgusted 3) Embarrassed for them and their business practices. My husband is a long term patient so he convinced me to make another appointment after he went in and spoke with them regarding their poor treatment of his wife. My husband has been a patient for 40 years. I made another appointment and the day of my appointment I received a call from Dr. Rivera’s wife. My appointment was at 1:00pm and she called at 11:45am telling me I cannot come in because I have Husky….which I don’t. I make 6 figures working in healthcare (I’m also a provider) I don’t have Husky. AND…even if I do….why am I being SHAMED? I work with Husky patients all the time…nice people…maybe you SHOULD work with Husky patients…perhaps you’ll learn some manners and respect for people. I heard Dr. Rivera is a nice doctor but I never met him because I was discarded as a POS due to an insurance I once had in the past. My husband did give the wife an earful and she invited me back via email. Yeah right. I’d rather die of a stroke than deal this place again."

"Dr. John Rivera Jr. has been my primary doctor for 10 years. Dr. Rivera exemplifies all of the qualities of an outstanding physician. He is attentive and caring. When you are seen by Dr. Rivera, he takes his time to talk to you and really understands your problem so that he can provide you with the best care. He truly listens to you by showing empathy in every medical and emotional situation. Dr. Rivera’s professionalism is without a doubt ideal. He is highly educated and knowledgeable. I trust him with my life and for this reason I recommended him to my entire family. We are all proud to call him our doctor and consider him part of our family."

"Dr. Rivera is fantastic! I have been a patient for years and still see him as my PCP even though I now live several hundreds of miles away (his office offers tele-health visits). Highly recommend!"

"We love Dr. Rivera, he is very caring, knowledgeable, and sits with you to understand and cure. The staff is amazing and the office is very clean. Beautiful place to enjoy while being taken care of. We are happy to know him and have been suggesting his office to all our friends and family."

"I’ve been going to Dr Rivera for 10+ years. Dr Rivera and Alissa including the staff are absolutely amazing. When I come here I don’t feel like I’m at a doctors office. I’m comfortable and know they truly care. I’ve recomended multiple patients and know they feel the same way I do. I highly recommend this office if you’re looking for a family doctor. Southington family medical group is top notch!""