Wyckoff Heights Medical Center

"Horrible experience. Never in my time as a diabetic have I had nurses who have such a lack of care for knowledge or their patient. They often times would leave me for up to an hour with no help after hitting the call button and needing insulin, shame me for ordering food to my room that I could actually eat, and then when it came time to discharge me: rip out my IVs with little care and when wincing in pain told to “do it myself then”, get my paperwork thrown at me and forced to leave mid meal"

"Honestly, it depends on who you're going to see in the hospital. So far, I've been treated with kindness, upfront honesty, and organization. Some nurses are rude and dry, but I won't let those experiences ruin the amazing doctors, other nurses, staff, and receptionists who made me feel calm throughout my entire time here"

"If I could I would give you 0, my mother was in the emergency room, they told me they were going to discharge her but I couldn't wait for her in the emergency room, I had to come back later for her, I came back a few hours later and my mother She was not in an emergency. They had sent her to a room. I asked what happened and they told me that I had to talk to the doctors on the 6th floor. When I tried to get to my mother's room, they did not let me go up because it was not visiting time , I said that I need someone to tell me what happened if they told me that they were going to send her home, no one gave me information that I had to wait for the corresponding time to be able to give me information, I told them not to let me see her but at least tell me what happens to him and they just told me wait and wait outside the hospital because he couldn't wait inside"

"I wish I could rate this hospital a zero. I had went to the emergency room yesterday in pain. The front desk lady she was dark skin had a bun was incredibly rude. When I was waiting in the line to check in and I was next I didn’t get a hello or how can I help you ? She looked at me and just said YES ? With an attitude. The nurses took me in and saw me and the nurse who had braids and was wearing burgundy I asked her one question? She answered me in a rude and sarcastic way where it made me very upset. I decided to get up and walk out the hospital because I could not take the rudeness and attitude from these nurses and front desk especially when I was in so much pain. Whoever reads this I understand this is a neighborhood hospital but please go somewhere else. Do not come here. Literally the worst hospital in Brooklyn! I went to a different hospital the same night and I got treated way better, nurses were more compassionate and showed empathy. Please do not come to wyfcoff hospital. Literally the worst!"

"If I could give 0 stars I would. We took my father to the Wycoff emergency room and they were were negligent, unaware and inattentive. My father was having a stroke and there was no communication from the nurses to our family. In the 3 days that we stayed in the emergency room we did not know who the doctor was that was taking care of my father. We came to see and find out who the doctor was when we wanted him to get discharged and take him to another hospital. The whole time we were there we didn’t even know that he was having a stroke and because we were being aware and attentive of my father and what the nurses and doctors are doing they had the audacity to put in his record that him and his family were being aggressive which was not true. Imagine you take one of ur family members to the emergency room and you don’t even know that they are having a stroke. He could have died and we wouldn’t know why or what because they were uncommunicative, uncaring and inattentive. For them to even be attentive of him we had to constantly ask the nurses what’s happening , why , has he been seen by a doctor and why he is feeling this way. I don’t ever recommend for anyone to the emergency room in Wycoff Brooklyn ny. My father has a severe heart diseases they did not do their job to even find that information out . After going to the Lenox hospital in Manhattan he is now getting the proper and necessary care that he needs. The only reason they informed us about his stroke is because my aunt works at Lenox hill and knows the proper rules and laws that hospitals follow and what they can and can’t do. They didn’t even wanna give us the medical records after we wanted to take him and sign the AMA (against medical advice) to transfer him to a different hospital."