Medicaleshop Inc

"I ordered some sugar free frozen popsicles with electrocytes from MedicalEShop. They continuously said the item was back ordered. Finally in November, ‘23 (after I ordered in August, 23), they told me they could not get this item and asked me if I wanted a refund. I said yes, and to refund it to PayPal. They instead sent the refund to a debit card that had been compromised so my bank had closed that card and issued a new debit card. Well, the refund went to LaLa Land. They say they sent it but my bank has no record of it at all. As of 1/27/24 They keep saying they sent the refund but I’ve yet to receive it. If this company doesn’t have what you want to order in stock then don’t order it!"

"I sincerely appreciate the lengths that Bob S. went to resolve the issues we had with my order. The customer service was amazing and I will certainly be purchasing future equipment from this company! Thank you!"

"It was a great shopping experience. With correct communication, I purchased a product that is not available everywhere. It arrived faster than expected and nothing was missing. I advise."

"First time I ordered from them was 9/13/2023. I received my order the very next day, 9/14/2023. I am very happy with this company."

"My husband and I purchased a trotter stroller for our handicapped daughter. Prior to the purchase I called and spoke with a sales rep to explain my daughter's situation. I was very detailed in my explanation and was told by the rep what size etc. I needed to purchase. We received the stroller and my daughter did not fit in it. I requested a RMA for the item a was charged a restocking fee for an item I was assured would fit her. Upon receipt of the RMA email I printed the information and took it with me to ship it back (another cost I incurred). A few days later I received an email stating I had shipped it to the wrong place and would be charged even more money for them to forward it on. Keep in mind I shipped it to the address on the email I was given the RMA. So in the end I am getting back around half of what I paid for an expensive item that I had received confirmation from the company would work. This has been a horrible company to deal with! It's bad enough to have to spend out such substantial amounts of money for medical equipment only to have to pay for all these other things that are truly not my fault!"