GameStop 95 Storrs Road, Mansfield, CT 06250

"i ordered a brand new elite series 2 controller for pick up at this store. the box was opened and the controller had finger prints all over it. also the pads for the back of the controller were already in the controller which it isn’t supposed to be if it was new. controller was obviously used. mad i got sold a 200 dollar product that was supposed to be new but isn’t. at least it works, but don’t order from gamestop especially this location. if it was that you guys had to check the controller, maybe wear gloves or at least wash your hands. absolutely disgusting that i found grease all over my controller. also, maybe repackage it exactly how it was before you opened it. OR MAYBE leave it up to the customer to see if the item is working. Do not waste money at this store."

"While they didn't stock the console I was looking for, the female clerk was most helpful and generous with her time. She referred me to a place where I could have my grandson's Nintendo DS3 XL repaired."

"Great staff that really try and help with issues clean store but sometimes don't have most products"

"I want to return my new unopened console at gamestop and the assistant manager refused to take the return and wouldnt give me a legitimate answer and told me to call corporate so I did and what she is doing is against store policy. I was told that it was because she didnt want it to mess with her sales so I went to another gamestop and returned it."

"Mike and Nate took care of me. I went around the world looking for a playstation vita memory card that I absolutely had to have to use my new machine. Long story short, every other game stop made me feel like a nub and gave zero help in procuring this mandatory part for a machine I bought at their store. These guys were great over the phone, great when I went in there, and even gave me helpful advice on games because I am new to gaming. I thank them for real service and not trying to shuffle me off to another store that doesn't have it, and out from in front of their face."