CVS

"If I could leave a 0 star review I would, but there is no option on google. I was sick one day and decided to go and find some medicine in the pharmacy section. I had a question about a certain medication, so I went to the pharmacy prescription pick up center. I was greeted by an older woman in her forties. While asking her for help, I could sense the anger in her voice. It’s almost as she was telling me to get lost and go find help elsewhere. After leaving the prescription pick up center, I glanced over at a young employee, and the same female pharmacist was speaking very rudely to her as she had spoken to me. The poor girl was on the verge of crying and I felt so bad. I have never experienced this at any other CVS pharmacy in my life, and I am happy to say I will never be going back there ever again."

"I’ve been with this pharmacy for years since it’s right next to uconn, i’ve always had good experiences, but i’m never going back after today, i called yesterday about getting a prescription filled (it was supposed to be filled yesterday) was told they were too busy but would fill it this morning; i was having my boyfriend pick it up and he called before to make sure it would be ready; he gets there and they tell him it would be another 5 hours; i had told the pharmacist the day before that i would need to pick it up in the morning because i am leaving town, i called cvs again to clarify try to see if it could be filled before we left; the pharmacist was extremely rude and told me i was harassing her. she then immediately filled it, so she could have probably done it the entire time; she was just mean, and im not a mean person; when my boyfriend went into pick up the medication the technicians were snickering; never going back there. totally unprofessional!!!"

"Store employee was vaping while stocking shelves. That’s unreal in a pharmacy. I made my wife go back and double check… overall a decent place but I couldn’t believe my eyes."

"This WAS my go-to pharmacy, because it's close to my home and right across UCONN Health Urgent Care. And I liked going there. But after today, never going there again. Went there to pick up my prescription. It probably had some issues, but the way the pharmacist (middle aged woman with glasses) behaved, my goodness! I have never come across such a rude pharmacist in my life! So the first thing I did after talking to her was change my pharmacy. If I could give it zero stars, I would. Wake up CVS, you're losing your customers."

"The CVS that I usually go to (Coventry location) did not have the medication that I needed. The staff at this location, and the other, made ALL arrangements for me to retrieve said medication there at the Middle Turnpike location. Now that's Team Work!! ♥️ Many thanks to this pharmacy team and the pharmacy team at Coventry location. Please keep working together to serve our community."