Tops Friendly Markets

"Efficient, helpful, friendly staff. That's the most important thing. Unfortunately... lower selection than I expected. They were out of a few things I needed."

"I moved to New Paltz in 2018. I have been a loyal customer to the Tops in New Paltz because the lay out is well planned out and food options are amazing. I found most employees to be friendly and helpful. On the 31st of August I went on my lunch break to pick up few items I needed for dinner. As usual I forget my bags, so I walk in and grab a bag like I always do to place my items in because there are never any baskets out front. I suddenly hear a woman yelling at me that I have to pay for the bag. I turned around and everyone in that area was looking at me. The woman had blonde hair and was over by customer service. I have always paid for my bags so I'm not sure why some random women would embarrass me in front of everyone. It was uncalled for and I have never been treated in such a manner. I walk over to her and I asked for a basket. Then she goes on to tell me that they keep the baskets behind the customer service counter because people "STEAL" them. It was at that moment that I thought to myself that I will not purchase this bag and left it on the counter. I will never shop at Tops Supermarket again…"

"I will still give the store five stars, for the most part the safest friendly in the store is clean and well stocked. I understand that the hand baskets have to be locked up because college kids like to take them and they're expensive. But I'm not a college kid and when I ask for one and have to pull someone off of what they're doing, I'm met with the worst body language and attitude. I didn't make the decision to hide them, please don't make me feel like I did something wrong by asking. Leave the attitude in your car, don't bring it to work with you! Again .. a lot of good people here .... like The Jackson 5 said ... "One bad apple don't spoil the whole bunch baby" Again.... again"

"I've gone there twice trying to get a taco salad. Different times and different days. All I get is excuses and NO apology for my in inconvenience. A far cry from the Great experience I've had in the Lewiston store several times"

"I love the store! Even this is the first time heard of the name, there are a lot of items on discount and easy to find what I need."