Chipotle Mexican Grill 2165 Dixwell Avenue, Hamden, CT 06514

"Are at this location this evening. Felt like a general inconvenience. They were working on closing duties an hour and a half before close. All of the chairs were on top of the tables so you couldn’t sit. One of the workers mentioned he “put the chairs down on the tables closest to the register that the camera could so corporate couldn’t ask they were closing up so early, certainly on a Saturday.”Watch the cameras around 9:35PM to watch him take them off the table. In addition, it looks like a bomb went off in here and the floors couldn’t have been swept in the last couple of days. Lastly, if they give everyone as much sour cream as me, there will be a state wide shortage in 2024"

"My family and I ordered online takeout tonight, and I’m genuinely disgusted by the lack of care when handling the food and the overall service. I ordered two burrito bowls, one with tomato salsa and one without tomato salsa. Of course, the one without had pieces of tomato salsa covered in sour cream. I had some sour cream in my bowl when I did not order it. On top of that, my dad’s burrito bowl had missing or skimped items in his bowl, which is ridiculous. I also ordered for chips and guacamole yet received a side of guacamole with spills of sour cream and pieces of a yellow product. Since I could not eat that guacamole, I respectfully showed the one of online ordering staff members (specifically the one who I watched make my family’s food) and requested a new one. Unfortunately, she was extremely abrupt and rude to me. It’s funny because I felt that I shouldn’t have spent any money at this location because of terrible, past experiences, and yet, here we are. Over $36 wasted! This was definitely my last straw. So, if you have any common sense, do not support this location. They’re extremely distasteful in their service and, when they’re busy, you can always count on them ruining your order. Good day."

"Chips stale, queso opened and spilled all over bag. Burrito was torn apart. The meat and everything in burrito was cold. Hair on food. Called to report to manager and person who answered the phone laughed at my concerns. Don't fret, everything is in the trash where it belongs."

"They were out of brown rice they were out of chicken they were out of tomato salsa they were out of sour cream.. in short they were out of everything and when i asked the guy his name he told me we dont share that and the manager was a girl and she told the same when i asked her name .. its was friday 9:20 PM around 20th oct 2023"

"Staff was good, they were cleaning up to close but as soon as we walked in everyone stopped to attend to me and others that walked in behind me."