Grande's

"***WRITE DOWN YOUR CREDIT/DEBIT CARD INFORMATION ON PAPER AND HOLD ALL DAY UNTIL YOUR ORDER IS PICKED UP** First time ordering and unfortunately will be the last. Placed a pick up order and requested to pay for it as someone would be picking it up. Was later informed by the party that picked up my order that my credit card number was written down and held all day. Contacted the store thinking this was something they would want to know as this is sensitive information that should not be written down even more so without informing the customer this is what's happening. The manager acting non chalant and informed me this is their normal process and it's OK bec they fold it in half. Spoke to another man who did not identify his role and he too as well informed me this is normal practice and it's totally normal and they don't inform customers of this. Told me if I wasn't ok with this I should order online. So felt others should know this fact as I personally will not order from this location simply for the security of my debit/credit card."

"Reliable go to for us. Reasonable prices, good food, service usually excellent.Nobody's perfect, our last visit, mushroom stew was the special & that was my reason for going. However, there was no mushroom stew that night. So, they gave me Chicken parm for the special price. Can't complain about that."

"Stopped in on our way through town and needed a bite to eat. We were not disappointed! The mushroom stew was amazing and hit the spot. The service was also wonderful! We will definitely be back again and again :)"

"I will never order from here again as they always had me as a customer NOT ANYMORE! I ordered a chicken ceaser salad tonight on 5-28-23. I always order food from here better yet twice this week and today i ordered a salad coming home from work and when I went home and started to eat it I saw mold when I went back to the pizza shop to get a refund they told me first that yes it was mold then while looking at it that it wasn’t mold it was from a knife they cut the egg this morning. I told them I didn’t believe them and that it doesn’t come from a knife I have never seen or heard that in my life. Just be honest and take fault that you all literally put a moldy egg in my food i thank god I never ate it or i would be very sick!"

"I have stopped by Grande's with a family member a few times to grab a pizza order. They make excellent pizza, BTW. We had not tried them for a nice dinner and thought we'd give them a try. Our dinner experience was great. Grande's, first of all, is clean. That means a lot these days. Seating is comfortable and well-spaced. The dining room is tastefully decorated. I was blown away when our server presented our menus. The menu is diverse, offering an impressive variety if choices. Our sever was friendly, courteous and efficient. She made sure we had everything we needed without bring intrusive as some servers tend to be. Our orders were promptly prepared and brought to our table. We enjoyed our meal. If you are passing through Holland Pattent, NY, you should give Grande's a try. You won't be disappointed. I know I'll be a return diner!"