Belchertown Veterinary Hospital

"Owner was very rude and knows exactly what you should get, even if you don’t want it. If you want to get pushed into doing things to your dog that you don’t want done then this is the place to go. If I could give a one star rating I would. Don’t forget their $40 hidden fee for their for their “check up” to make sure they can administer their shots which by the way was literally a 30 second scan of the dog. I’m sure they will have something to say about that too. No thanks I’ll be sure to go elsewhere for myself and everyone that I know."

"We do the vaccinations at Petco and we provided to his vet the records; they ignored his vacs and did it again; telling us it was incomplete. Few months later we went to petco for his update. The Belchertown hospital call us to schedule vacs that was expired and they scheduled the dog for vacs. I called them and asked why they didn’t update his records with the documents we brought from Petco; they said they never received it. When I checked his documents they duplicated his vaccinations without our authorization. I was noticing something was wrong since he was continuously having ear infections. A lot of money spent only because they refused to accept our records from Vetco. We also buy his medication online and they refused to authorize the prescription. I think they are very knowledgeable, however at the end is all about money. After 11 months of this review, we are BANNED from this placed. We stopped attending Vetco, because Belchertown Vet never accepted his vaccinations record… Now that we scheduled with them; they vaccinated my dog and refused to give us a copy of the medication administered and they also refused to charge us for the services. They want my husband to sign an apology letter for the review I left 11m ago. I emailed the staff to explain my situation and requesting them to answer my questions; however I didn’t received any apologies or explanation. At this point I ended up with a extra vaccinated dog with no record. Unfortunately, that’s why my 3 star review changed to 1 star, today Oct 9, 2023"

"I really like the nurses at this hospital. They are super nice and take really good care of your pets. The doctor I had was good with my dog too. However she is not so good with people. She was very rude to me ever after a made a bad joke because I didn't want to get my dogs bloodwork done. The minute she came in the room she attacked me about giving my dog too much prozac when she mistakenly did the math wrong which she told me is "only suppose to be .5 to 1 mg per pound." I have a 45 pound beagle foxhound mix and another doctor there told me it was ok to give him 40mg a day. But we all know doctors can be quite rude . . ."

"I would not recommend bringing your pets here. I was waiting for my pets prescriptions and there was a dog in the room behind the desk, not barking, just whining because they were alone and scared. Dr. G takes them out of the room and I said oh what sweet puppy. She's like they're bad dogs.....like what kind of vet outwardly dislikes animals? All dogs are good dogs. We've also been told things by Dr G about how good or bad our dog behaved then her staff and other people have told us the complete opposite. I don't appreciate two faced people. They schedule surgeries then never take your pet in that day but still sedated them and then doesn't even look to see if they need the surgery. Like completely willing to put a pet through an unnecessary surgery which is horrible to do to an animal. And confirmed by another vet that surgery was and is absolutely NOT necessary. And as I see on these reviews and as Ive experienced this review and any questions you pose this facility will respond with a child like tantrum of how dare you question me I'm not going to work with you anymore which is clearly what myself and other owners have already decided is that We want. We don't want to allow you to be anywhere near our pets. This is in response to theirs. Not comforting that she calls her own dogs bad dogs, again no bad dogs just bad owners. Also, surgery completely unnecessary so also a lie. Lastly, Belchertown Vet price gouges like crazy. At another vet, I got a full exam, fecal exam, and 5, two month prescriptions for what Belchertown Vet charges for 1 prescription. A complete waste of time and money and the vet and office manager are sadly just alike. No people skills and like to trash talk your dogs to other people. They are completely unwilling to listen to your concerns and try to blame their mistakes and lack of empathy on you. Go elsewhere you, your pet, and your wallet will be very greatful."