CVS Pharmacy 21 Broad Street, Stamford, CT 06901

"They Do Not Answer calls For long periods of time. They do not have commen couritisty. They act like it doesn't matter when people get their medicine."

"My family and I have used CVS Pharmacy at the Stamford Target location since Sept of 2020. In that time, Lyubo and his team have always provided top-notch care and service to my family's needs. He and his staff are always super attentive, treat us like patients, keep us informed of changes to our prescriptions and go above and beyond to help us address insurance issues. When this happens the issues are almost invisible to us! There was a period of time where we switched to the Forrest St location because parking was easier and the target elevator is always a hassle but we quickly switched back as the other location just wasn't the same level of care and service that we've come to enjoy. That's the upshot. The downside is that they are severely overworked, and understaffed. Lyubo is the only pharmacist at that location and there have been frequent times during the weekends where the pharmacy was just closed without any notice. When we've asked the Target staff, they've said, that they couldn't open because the pharmacist hadn't shown up that morning. They need help not KPI's and corporate forecasts that prevent them from serving their community! Lyubo has a lot of pride in his work and in the relationships that he's built with his customers. All CVS pharmacies could learn a lot from his "bedside care" and professionalism. Chains in general have lost that level of care/service, and it's highly commendable that he and his team can still rise above when corporate efficiency/staffing algorithms are working against them. Thank you Lyubo and team!"

"Always closed when you least expect it or doesn’t have medicine or vaccines you need but yet still takes in appointments regardless where they are staffed or not. Terrible"

"Scheduled a flu/Covid appointment, showed up, and they weren’t open. No one in Target could assist because it’s a third party. Went to another CVS and there was a problem transferring the vaccine because it was stuck in the system there."

"Vaccination area is a bit shoddy, but the main pharmacist, Lyuboslav Hadzhiev is THE BEST! He was patient and friendly, and answered all my questions. I came in late because of a mix-up, but he still accommodated me."