Walmart Pharmacy 220 Salem Turnpike, Norwich, CT 06360

"Theyre supposed to be closed for lunch from 1:30pm to 2:00pm. Arrived at 1:22pm and they were closed for lunch. The man there stated he closed for lunch early that day so I asked if they’d be open at 1:52pm since lunch started early and he said no, they won’t be opening again until 2pm. This was just the straw that broke the camels back because 9 out of 10 times they call/text to let me know things are ready for pick up, they are not. They also keep trying to contact the wrong doctor to refill medications despite communicating with several employees that they need to contact a different doctor.. you know.. the prescriber that’s literally listed on all of my medication bottles. I’d rather pay double elsewhere than ever have to deal with this place ever again."

"Courteous and understanding, they go out of their way to help if they can. And I have worked at a pharmacy so I would know ."

"The people here, even though they may be overworked, are always professional and courteous with me. The COVID vaccine clients absolutely tie up the line for pharmacy pickup, so your wait time may be a little bit longer than you'd like."

"Horrible customer service. Parked in the curbside pickup for pharmacy and called and the very rude lady who answered paused when I said I was here for my curbside pickup for my refill and said uhhh ok. She then said I will be right out. Then less than 2 minutes called and said it's freezing outside we can't bring jackets and hats inside the pharmacy you need to pull up to the door. So I say ok and pull up to the door and in a spot where I'm not blocking customers from walking in...she finally comes out and sticks my medication bag out and I drive forward to her to grab it and she says nothing and walks away. I said thanks have a great day! Very rude and unprofessional. I have been a customer for many years because they knew me and my children since they were born. I will be switching to a different more polite pharmacy! And take your curbside parking down if it's to cold....while the curbside parking for the walmart pickup the workers have no problem coming out."

"Staff is overworked! Walmart needs to add Payroll. 90% of the time to Pick Up Only you spend 15 to 20+ minutes. I am going there this AM hoping for a better outcome. Must be crazy after 5 times to expect it LOL"