Ace Hardware of Norwich

"I had bought a 6 volt battery. When I got home, I found out it was the wrong kind. I called the store and explained what happened and I was able to return it for the right one. The clerk was very friendly and helpful."

"Mike is a friendly, helpful and welcoming Manager at this Ace site. The Staff are all friendly & solicitous. The supplies are abundant, varied & easy to find. Ace hardware has a Reward program & great sales on high quality supplies seasonally. The deal on mulch and soil in October was hard to beat. We went back three times. I highly recommend patronizing the Norwich franchise."

"Friendly staff and a pretty good sized Ace. It's tucked away by the nearby gas stations, so it's hard to tell it's even there unless you're actively searching Maps for a hardware store. They do display items they don't have in stock, but it's easy to order for in-store pickup. Staff seemed a little clumsy at checkout, but still nice."

"The people who work there are very helpful. I needed a plumbing piece, I didn't know the name of it but I described it to him. Well he called someone else and he new what I needed!! They are super helpful."

"They were very nice when returning a U Haul. Very knowledgeable"