St Kilda Veterinary Centre

"I have been a client for 45 years through many of my cats lives and those difficult decisions. Always great service and emotions handled with compassion. Thank you all for your care over the years, esp tony who has been with me on so many journeys."

"My cat had passed away, they asked if we wanted ink paw prints and when we said yes, we never got them. They also asked if we wanted a clay paw print which we did get but it’s not a very good job. They asked if we had any other requests and we said whiskers, fur and her teeth, they gave us some whiskers but they were cut from her so they were very short. They didn’t give any fur. They said they would need to sedate my cat to get her teeth even though they knew she was dead, they then said it was an odd request and that they’ve never been asked it before. Luckily it was my mother talking to them and not me otherwise I would’ve gone off at the rude worker. We never got her teeth. Wouldn’t recommend. Edit: I ended up getting her nose and paw ink prints but they were very badly done, disappointing."

"I had a very bad experience with my previous vet clinic where there was a lack of communication and we just didn't understand what was happening with our pets and why, and what our responsibilities were too (around medications, symptoms etc). St Kilda have been very patient with us and taken the time to explain everything really carefully and make sure we understand. I have really appreciated this approach. The vet industry is pushed to the limit right now making the service and care provided to us and our cat all the more special. Thank you"

"Really fabulous service, kind staff. Incredibly good with my cat, very gentle and patient. Good to have Afterpay as a payment option. Thank you so much too the vets and vet nurses for all that you do (even little things like a candle that is lit when someone has to say a forever goodbye to a pet and wee dog treats on the counter to give your puppers a positive association - very thoughtful!)"

"I've been here a few times for various ailments with the pets and the team have always been very professional. There's been no surprises with unexpected treatments and whenever I've asked pricing they have always given me good estimates. Naturally with pets, there have been times (too many) when I have had to say goodbye and even with this the team have been professional and supportive. They will light a special candle on their counter to show others that someone is saying goodbye to their loved one."