BreakFree on Cashel Christchurch

"the rooms are quite small, and the bathrooms are a bit funky? laundry self service is easy to use, and the location is a walkable distance to most destinations within the city."

"Sharing my experience here to combat all of the negative reviews mentioning the size of the rooms: to be clear, they are very explicit about the size of the rooms when you book! Was the room small? Yes. I booked a small room knowingly and the website was very clear. The room was also comfortable, clean, quiet, and had everything I needed despite its compact size. If I was very tall or was traveling as a couple I'd go for a larger room but it was absolutely fine for one person. And personally, as a terrible sleeper, the lack of window keeping the room dark into the late morning was heavenly. The staff were all courteous and I was able to easily store my luggage for most of the day before my flight. I didn't try the food but several friends who asked where I was staying raved about the food. And you can't beat the location. Would happily stay again!"

"Firstly we arrived to very little parking, we notified the hotel of not needing our 2nd night within the 24 hour time frame but the guy behind the counter refused to issue a refund even though it was out of our control. The rooms were tiny with very little customer service behind the desk. The lady was lovely, the man on the other hand. I'd highly book somewhere else if you want a pleasant stay."

"Stayed here for a week and booked at the lowest possible rate so was not expecting 5 star facilities. The hotel is well kept, clean and organized. When I booked in reception reminded me that I wouldn't have housekeeping as I booked a cheaper rate which was fine by me. However, when I returned to my room one afternoon I found that housekeeping had been in my room and cleaned. Which is nice, but I would have appreciated for this to then be communicated. The room is really very small and I had many of my personal belongings all over the place and I would have wanted to leave my room tidier for room cleaning to make their lives easier, but also to be more presentable. It felt like I was caught off guard. I was working quite late in the evenings and when I got to the hotel a mere 5 minutes before the kitchen closed, they didn't even offer me any of the "midnight menu" and showed me away and taking a room service order literally seconds after I turned around to walk away. So maybe not the best place for dinner. But the location is ideal and there are lots of other places nearby. Overall a nice stay."

"Location for the hotel is great, just slightly off the main but everything is within walking distance. Rooms are nicely designed. Staff at reception are professional but thought will be nicer if they are a little more warm. As we had a good amount of warm hospitality in our 3 weeks in NZ. The staff here did their job good and well but just thought smiles and warmth will be a great addition."