Novotel Auckland Ellerslie

"Stayed here for one night. It was my first time here and I booked because the rate was great compared to other Auckland hotels. Getting to the hotel was nice and easy, just the main highway. Parking is gated and there’s plenty of space. Reception was also spacious and the hotel was decked out with FIFA decorations because the women’s World Cup was on - I was lucky to see some of the Argentinian team. The room was nice and comfortable, with all the amenities needed. The bed nice and soft. I had a great sleep. Although you’re right next to the main highway I didn’t notice the noise. I had a couple drinks in the bar. It was pretty quiet so no waiting for service. I was going to eat at the restaurant for dinner but changed my mind after reading reviews that were mostly negative. The menu was quite pricey too. I used the gym in the morning. It was well equipped with modern equipment and views out to the highway. Overall a pleasant stay."

"Great place to stay... Everything is really tidy & clean. But.....Service in the Dining room sure could do with a major tweak as we were waiting so long for another drink, that we gave up waiting & got out own, also gave up waiting for a waiter to take our desert request. Childs order also was received after the adults which isn't great, then we also had to ask for the child's desert. Service in the restaurant was shocking. Great that it's only 10 minutes walk to the train station."

"Nice looking place, great breakfast buffet and conference rooms facilities. However, the room is the worst I've ever stayed in, underneath the bed was filthy, bed sheet had two stains on it, behind the curtains were stained (watermarking), dusty, shower glass has soap residue, the grout between the wall and tiles had pink mould."

"Handy for Auckland without having to drive into the city. A nice hotel, clean rooms and friendly staff. The bar has a nice atmosphere and seemed to be a meeting place for locals after work. Enjoyed both dinner and breakfast in the restaurant. Would stay again."

"Reception friendly. Beds super comfy with lots of pillows. Very clean . Irons, hairdryer and kettle in rooms so nice . There is a self service laundry available as well as full service so very useful.. I was there for conference and food was great but fancy coffee machines were slow and more than half the time not working. Also need to stock up hand towels in bathrooms more often and actually check that soap and creams etc provided in holders are filled."