Franklin Vets

"We recently visited this branch for a second opinion on an abscess that out cat had. We were told that it was inflamed (which we knew) we were also told it NEEDED stitches. I requested a quote and was blown away by the price as it was near 1000 for 2 stitches. Previously we have used the same practice for our horses, for the emergency callout fee, consult and stitches to the horse it cost near half this price. The second I mentioned euthanizing our much loved pet I was told that the stitches were not essential BUT the wound would take months to heal. 1 week in the wound had significantly reduced in size and was no longer inflamed. It has now been 2 weeks and the wound is completely sealed and healing well."

"I had to put my little Joey to sleep and the people at Franklin Vets are amazing. Thanks for making this sad time easier. You have a great team over there specially the lady who gave me the ashes today."

"I was very happy with Franklin vet Papakura until today seeing a new vet Michelle. The original re visit appointment was tomorrow to see Victoria for my poor 4 years old cat who has recently discovered cancer in her chest. I rang the reception and change it to today as my cat has very upset tummy for days I worried and wish to see vet asap. I felt the whole consultation she had was reading the summary from the specialist and gather information from me , copying and pasting from the specialist summary and typing information from me. She finally finished her computer work and started checking my cat's breathing and temperature. She didn't even look at the temperature gauge after taking, just put it back to the bench. I didn't know if my cat's temperature was normal or not. She recommended me to feed my cat wet food and bring it back if she vomit. She told me to feed my cat the medicine following the specialist's recommendation. Then consultation was over. When I asked if she could do a quick ultrasound check on my cat like doctor Victoria and the nurse did the last two consultations. She said she has no time to do that as there is another consultation was waiting and tell me to re book to fit my cat in for the probably 3 minutes ultrasound quick checking. I felt I wasted my money going there today. I was very happy with doctor Victoria and Sarah from reception. Was very sad to know my cat has cancer and will die. They made me feel I am not alone and felt support from them in all ways. 5 stars for them two but 1 star for today's experience. Hi the owner, I changed my rate from 1 star to 3 star as I do appreciate all the helps from doctor Victoria and nurses and I will do another review to thank them for it when I feel like to. I have been seeing vets and specialists a lot in the last two years because of my dog. My dog's regular vet was from Pukekohe then change to Papakura, sometimes Karaka. I understand a new vet will take some time to look back the summary. But I also know what is the reasonable time to look the history. For the last consultation we had, overall I felt we were not welcome. She turned up late but wanted finishing the consultation earlier to make her next consultation in time. She was in a rush and wasn't in the mood to give my cat the attention she should be given during the consultation. 3 star is the best I can do and will never back to seeing her again."

"Blair is the best vet I have ever seen before! He is professional and knowledgeable and got a lot of experience in farms animals. Definitely come back seeing him again Appreciate so much Blair good job!!"

"Just went this morning to Franklin vets papakura due to unknown pain that is making our dog cry. We had no appointment and was worried that they may not be able to accommodate us. The reception is welcoming and has sincerely listened to our concern over our dog. They did a quick weigh of our dog while waiting for the vet. We were glad that despite this being our first time at their clinic, they were able to accommodate us. The vet, Michelle, did a good job by thoroughly checking our dog and identifying where the pain is possibly coming from. We highly appreciate Michelle for her detailed explanation and her re-assurance to us of what was possibly ailing our fur baby. Keep up the good work and we’ve definitely been won over and will keep them as our regular clinic."