Chemist Warehouse Lambton Quay

"Complaint is regarding the Pharmacy. They over rule the doctor's prescription to give medicines. This same prescription I have had for number of time from different Pharmacies without any issue. We consulted doctor and he requested us to go back and ask for the right amount of medicine, but still the Chemist warehouse pharmacist didn't do the needful. First and Last time there for the prescription."

"The manager at lambton quay store is extremely fn rude I come in to compare and beat price, pak n save sell an item I want by $10 less which chemist warehouse says on their website can beat that price by 10% the manager refused to look it up on pak n save website and compared prices using the Grocer app which is not accurate, she starts telling me the app says something else and telling me I am wrong, I told her this app is not accurate and to search on pak n save website, in her words “this app I use all the time it’s not wrong” I than replied it’s wrong I’ve used this same app I’ve gone in store and prices are not always accurate they don’t keep this grocer app updated daily with prices, again in her words “it is right cause I use this app all the time and it’s right” she than refused to look on pak n saves website but she had time to jump on her phone and use the grocer app, I didn’t have data at the time but some really lovely customer offered to hot spot me as she could see and hear what was going on, I than was able to pull it up on my phone, I than thanked the customer and she went on her way, but the manager ask to see it again on my phone but knew I had no way to get on the internet, what a hassle honestly this place has gone down hill immensely, I use to like this specific store but not with this current staff"

"The person checking bags at the door was incredibly invasive and inappropriate. He made me pull up my cards transaction history to prove that purchases I made at an entirely separate store were not in fact stolen, touched my personal belongings, and he also made me open a pouch containing feminine products which I thought was unnecessary. He was generally incredibly unprofessional, and I will not be returning to this store as I felt violated by the inspection and he wasted a lot of my time."

"Pretty ballsy of the clerk at the checkout to inform me that the company violates the Consumer Guarantees Act. I'm sure the Commerce Commission would love to know that, too. Two stars because the selection is large and you can find consumables you wouldn't find at other chemists. But I wouldn't buy anything else from them."

"The Chemist Warehouse in Wellington is a lifesaver! Their wide selection of affordable health and beauty products, combined with knowledgeable and friendly staff, make shopping here a breeze. Plus, their convenient location and extended hours mean I can always find what I need. #LoveChemistWarehouse"