Crofton Downs Pharmacy

"I went in for emergency heart pills and the payment had been prearranged. The blonde woman refused to give me my VERY urgent prescription and had me wait over an hour while she 'sorted it out' then told me to "find someone with a car to drive me to a free chemist in town" (odd thing to say as I drove there) and again refused. I called my payment contact from the car in tears who took 5 mins and told me to go back in there. There were now two ladies there and the blonde one was now sugar sweet but told me that it was "an extra step for her to email the invoice for payment, a real pain", gave me the pills and delightfully told me that I was lucky that my next visit would be my sixth and my next prescription would be free. I would advise everyone to avoid as if your life depended on it, which mine did."

"We have used Crofton Downs Pharmacy for many years now. Karen and the team there are friendly, easy to talk to and have a sound knowledge. We have always received the very best service and professional advice, that is always delivered with that friendly smile. The service is great, keep it up. You are the best. Peter and Trish Scholes"

"Just visited today - a super convenient location with lots of parking. The store itself is very bright and attractive. There is a wide range of useful medical and non-medical items. The staff was very helpful and friendly. Would highly recommend this pharmacy."

"What a brilliant little pharmacy! They have a great range of gifts and the staff are extremely knowledgeable and friendly. I have been using this pharmacy for over ten years and have had nothing but good advice and wonderful service. Nothing seems too much trouble for them. Highly recommended."

"UPDATE august 2019. Well apparently google reviews do have impact. Since the below stated review my wife and I have had a lot better service here, definetly not enough for me to write about it negatively. I still take issue with the drug unable to be put into a blister pack because you (from the pharmaceutical society ) shouldn't touch it which to that I totally agree. ...so why not try gloves, tweezers? Way better at remembering who we are now so I'm upping the stars from one to three. Hopeless. Terrible. incompetent... And some other choice names i wont say are all ways to describe this pharmacy. Sadly even though it's the closest to use we can no longer use them due to its poor service.to explain.....we have been going to this pharmacy for over three years every month for a large prescription yet they still don't know who I am while continously either getting it wrong or its not ready. Now they say they can't fill the blister packs i need with all the pills as two of them shouldn't be touched....I asked surely you use gloves?.. no they use some tool...so you don't touch them?...well no but we might.... Oh and they had supplied incorrect size for one of the items that we had to point out to them and get replaced! This pharmacist is incompetent and quite likely going to if not already indanger someone's life if she continues to get things wrong. So recommendation?.......avoid it like the plague."