helloworld Travel Lambton Quay

"We needed to book a relatively last minute trip, and after having not much luck elsewhere, Loreen saved the day and helped us plan the trip. She made the whole process so smooth and easy, and offered some great advice and answered all of our questions with ease. I’d highly recommend these guys, they’re very professional but also friendly and welcoming. Can’t express how much thanks we owe for their help in ensuring a smooth and stress free journey."

"Amazing people, knowledgeable service. Made us realise why you bother with a travel agent. Brilliant Lauren and amazing Kelly. Thank you"

"We gave Helloworld details of two tours we wanted to take, and they were to book them and the flights. Covid intervened and the trips didn't happen, and we were told that Helloworld would be charging us "two or three hundred dollars". We were puzzled as we hadn't ever been charged by agents previously, but then the charge became three hundred dollars - each. The pricing seemed very vague to us with no strong rationale - after all, if you employed a tradesperson, you would get an itemised account. Also, we hadn't asked them to do much that would have involved hours and hours of time, so we weren't happy about that, but could get no satisfactory answers from them. In the event, when we accepted the offer of a refund from one of the tour groups, and accepted it, an amount of money was deposited in our bank account, and we were never informed what the company had refunded, or how that aligned with the amount in our bank. Since we had asked for clarification previously and received none, we just gave up on them. We felt we did not have satisfactory dealings with them at all, and certainly would not recommend them."

"Best travel agency ever! Kally looked after us and got us safe and sound overseas despite the global pandemic. She did an amazing job looking after every details. It's so nice to meet people who loves their job and look so well after their customers :) Thank you so much Hello World!"