Platinum Hail Management Solutions

Welcome to Platinum Hail Management Solutions (PHMS), your go-to car repair institution in Australia. Located at Hillcrest, Elliott Court, 33, PHMS is an independent, Australian-owned and operated company that takes pride in delivering exceptional customer service and high-quality repairs at competitive prices.

At PHMS, we specialize in rapid event response, particularly in relation to hail storm events for insurance companies across Australia. During the summer hail months, we establish dedicated Emergency Hail Catastrophe Repair Centres throughout the country, with our headquarters situated in the southeast of Queensland. Additionally, during the winter months, which are typically the hail storm off-season, we operate a mobile service throughout Brisbane and the Gold Coast.

One of the key services we offer is Paintless Dent Removal (PDR). Many people are unfamiliar with this process, which involves removing dents, dings, creases, and hail damage from vehicles without the inconvenience and expense of traditional panel shop repair methods. Contrary to popular belief, hail dents are not simply sucked out using a suction cup. Instead, our skilled team of technicians utilizes a series of specialized hand tools and techniques to gently massage the damage from the inside of the panel, restoring it to its original shape while preserving the manufacturer's original paintwork.

To ensure the utmost safety for our customers within our Hail Repair Management Facilities, we have designed the PHMS Light Inspection Tunnel. This lightweight and mobile tunnel utilizes low-voltage LED lighting, capturing all damage during the assessment and ensuring that only the highest quality repairs are performed.

There are numerous misconceptions and myths surrounding the Paintless Dent Repair method (PDR). However, the motor repair industry has extensively studied PDR methods, and the results have been so positive that all major insurance companies now recommend its use in hail repairs and accident-damaged motor vehicles. PDR can be traced back to the early 1920s when BMW is believed to have initially used the technique in its German manufacturing factories. Today, motor vehicle manufacturers, including the Ford Motor Company, utilize PDR to remove small dents during the production process.

PHMS specializes in rapid event response for hail storm events, particularly for insurance companies. We have extensive experience in setting up high-quality, scalable Emergency Hail Repair Centres within days of an event occurring anywhere in Australia. Our highly skilled technicians are dedicated to delivering the quality repairs necessary to bring your vehicle back to its pre-hail condition. Additionally, our experienced team is here to assist you with all your inquiries regarding your storm-damaged motor vehicle. In cases where additional assistance is needed, PHMS has a network of experienced international PDR companies that provide technicians, managers, and trimmers.

If you have car park type dents and dings without any paint damage, PHMS may be able to assist by utilizing PDR and massaging the offending dent or ding out of your car.

Within our Emergency Hail Repair Centres, PHMS boasts full in-house conventional repair facilities, giving us total control over the repair quality from start to finish. We utilize Full Down Draft Quad Heated Bake Ovens and the highest quality water-based refinish materials from AkzoNobel to produce a factory replicated refinish of the highest standard. Our paint technicians are fully trained and experienced in using the latest tools and technology. Rest assured, PHMS has the ability to handle the complete repair process for your hail-damaged vehicle.

For large volume customers such as car yards, shipping ports, and car storage yards, the team at PHMS has the experience to organize timely mass/bulk hail quoting.

Choose PHMS for all your car repair needs and experience our commitment to providing exceptional service, high-quality repairs, and competitive prices. Contact us today to learn more about how we can restore your vehicle to its former glory after a hail storm event.