The Good Guys Browns Plains
About the Business
Welcome to The Good Guys Browns Plains! Located at 65 Browns Plains Road in Australia, our establishment is not just your average furniture store or home goods store - we are a point of interest and a store that offers exceptional service and products.
At The Good Guys Browns Plains, we understand that your time is valuable. That's why we have streamlined our processes to save you time and effort. With our convenient online form, you can now easily handle all Returns, Refunds, Repairs, and Exchanges from the comfort of your own home.
But that's not all! We also offer exclusive benefits to our Gold Service Extras Members. From day one, our members receive access to top-notch product care, as well as extra perks like StoreCash and exclusive offers and sales. If you're a member, you can even start your report online for speedy service or lodge a claim to kickstart the swap or screen replacement process.
For new customers, we have an exciting opportunity. Apply and get approved for a Latitude Gem Visa credit card, available on participating Latitude credit cards, and enjoy the benefits that come with it. Please note that monthly fees and terms and conditions apply. You can visit our website or drop by our store for more information. Credit is provided by Latitude Finance Australia, an Australian Credit Licence holder.
We also offer the opportunity to earn StoreCash. By meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before purchase, you can earn rewards. Refer to the StoreCash terms and conditions for full details, including how to receive email or SMS notifications when your earned StoreCash is credited to your Digital Wallet. Visit our website for more information.
When it comes to discounts, we've got you covered. Our negotiated prices are applied to the current ticketed/advertised price, which means you can find great deals on our products. However, please note that some products may have been sold below the ticketed price in certain stores prior to the discount offer. These discounts cannot be used in conjunction with any other offer. For specific details, please refer to the product information.
We understand that convenience is key, which is why we offer bonus services within a 30km radius of our store. Please note that additional charges may apply after 30km, and this offer excludes eBay and commercial orders. For more information, refer to the product details.
If you're looking to switch your mobile service provider, we have an exclusive offer for you. Our (K) offer is available to port-in and new customers, excluding current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. Once your connection is approved, you'll receive a bonus.
We also offer Store Credits, which are sent via SMS or email. Please note that expiry dates may vary depending on the promotion. It's important to note that Store Credits do not apply to all types of Gift Cards, Epay Cards, and Agency brands. For more details, visit our website.
To ensure a smooth and hassle-free experience, we have terms and conditions in place. Please visit the provided links for full details on specific offers and services.
At The Good Guys Browns Plains, we prioritize your safety and satisfaction. That's why we work with licensed subcontractors for gas fitting, electrical, and plumbing work. All required safety and compliance certificates are issued by these licensed subcontractors. For more information, please refer to the details provided.
We appreciate your loyalty and want to reward you for choosing us. That's why we have an exciting offer for Spot. Buy Now, Pay Later account holders. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, and receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and Spot. Buy Now, Pay Later special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the $20 eGift Card. Full terms and conditions apply.
To provide you with the best service possible, we may need to verify your mobile number. Once verified, you'll have access to your StoreCash balance and current offers. A verification code will be sent to your mobile, and all you need to do is enter the 4-digit code provided.
At The Good Guys Browns Plains, we aim to provide you with a seamless shopping experience. With our wide range of products, convenient services, and exclusive offers, we are your go-to destination for all your furniture and home goods needs. Visit us today or explore our website for more information.
Photos
Location & Phone number
65 Browns Plains Road, Browns Plains QLD 4118, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"The staff were great helped myself and my partner heaps I went in to get a TV walked out with a fridge and 2 sound bars and a tv. But very disappointed when trying to pay and the computers wouldn’t do what the staff wanted and the eftpos machines played up heaps every time I went in the store to pay I felt so sorry for the staff as people we’re waiting and you’re an electrical store you owe your staff because I would normally walk away and never come back but they were great at keeping me happy"
"Great range of products. It's very difficult store to get help when you're looking for something, or want to buy something or even if you have questions. Left the store a couple of times because of this. Although, when you do manage to interact with a staff member, they are always friendly and knowledgeable. They just need more floor staff"
"Poor customer service. Asked on the phone if a price match was possible with amazon. A lady called Bianca said yes only to reach the store to be refused to price match We waited for a while to find a sales executive to pull out a microwave which was on display but could not find anyone. Went to the front desk to ask for help. That lady announced thrice that help was needed in the microwave section but no one turned up. We were so disappointed that we ended up ordering the same microwave from Amazon way cheaper. Not returning."
"Just went into the good guys, sales person was lovely. Went up to admin and the short, shoulder length blonde headed girl had as much personality as wet fish, with a monotone voice. Felt that she could benefit more customer service training, as she is unfortunatley letting the Browns Plains store down. The start of my experience was wonderful, but the end felt very unwelcoming."
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