Berry Shoes & Accessories 58 Albert Street, Berry, New South Wales 2535

"Would give 0 stars if an option. The staff were RUDE, rude to me and rude to my daughter (who was very well behaved, right next to me the entire time and was hoping to buy a pair of shoes- BUT the lady literally swatted her hand away from touching the pair she wanted to try on!) They also seemed to be actively not trying to sell any shoes- I was told the wrong foot size twice! Then told not to buy anything online(?) if I was thinking about buying styles they didn’t have. Very presumptuous and again rude. Oh then when I asked about a different style they did have in stock I was told “you wouldn’t like those” (?) We left feeling totally bewildered by such poor customer service. Reading these reviews it seems like I am not alone in feeling like the store/staff are toxic. Maybe time to hire better staff who are not so rude to potential customers. Very disappointing and hard to support local under those circumstances."

"I wish we didn't purchase anything after all, after seeing these reveiws. I left the store just then feeling very judged, the lady with grey hair hovered over us like we were going to steal something, then tried to push the discounted shoes onto us like we are poor or something, which I can assure you we aren't and most definitely make more money than the lady that owns this store."

"Good selection of shoes however the ladies who work there are quite rude. They were abrupt in serving us and were gossiping about another couple, calling them idiots for asking if gumboots were on sale. Pretty unprofessional."

"My Mum and I visited this store on Saturday. One of the ladies was so rude! I was absolutely appalled. The older lady was assisting me when the other woman knocked her out of the way and said ‘I’ll do it’ (readjusting my shoe). I was in two minds about buying the shoes I was trying on as there was a significant mark up. As I was thinking the woman said to me ‘what are you doing now?’. My mum who was also looking around felt pressured to buy and was constantly being questioned when she picked up any shoe. We were prepared to spend our money upon working in to your store. However, due to the rudeness of the staff we left disheartened. This was my first time in Berry and ‘Berry Shoes & Accessories’ has left a bad taste in my mouth- I was so upset and frustrated by the rudeness and sheer disrespect. I am sadden to write this poor review, but I want to ensure my experience is known and other customers are aware of what they are walking into. I was very raddled walking out of the shop."

"I love this shop. I have the uglist feet and they always make me feel amazing. They spend time finding comfortable shoes that look beautiful. When I visit this shop I always buy 2-3 pairs as finding shoes are very difficult for me. Great service and advice."