Greenbank Takeaway

"I know my wife ordered through Uber eats (the driver took 5 mins to deliver it) but it took 1 hour and a half before the Uber driver could even pick it up. We ordered burgers and chips- my wife orders through Uber with you guys quite a lot and never has it taken this long to get food made. Quite disappointed."

"I recently ordered from Greenbank Take-Away through Uber Eats, and I must say, I was thoroughly impressed with both their food and customer service. From the delicious hamburgers to the incredible act of kindness they showed, my experience with Greenbank Take-Away was nothing short of outstanding. First and foremost, let's talk about the food. I ordered a hamburger with the lot, two chicken burgers, and three servings of chicken chips. The hamburgers were simply divine. Each bite was bursting with flavor, and the patty was cooked to perfection. The combination of fresh ingredients, including lettuce, tomato, onion, and cheese, elevated the taste to a whole new level. It was a mouthwatering delight! Unfortunately, Greenbank Take-Away couldn't provide the chicken chips I ordered. However, what they did to make up for it truly amazed me. Along with my order, they included an apology note attached to a bag of chips, chicken nuggets, and tenders - all provided free of charge. Their gesture demonstrated their commitment to customer satisfaction and went above and beyond my expectations. The chicken nuggets and tenders were incredibly flavorful and crispy, offering a delightful crunch with every bite. It was evident that the meat was of high quality, and the seasoning was perfectly balanced. The additional bag of chips was a delightful surprise and complemented the meal beautifully. Kudos to Greenbank Take-Away for turning a small hiccup into an opportunity to wow their customers. Aside from the food, I would like to highlight the exceptional customer service I experienced. The Greenbank Take-Away team showed a genuine concern for their customers' satisfaction, and their quick response in resolving the issue was commendable. The inclusion of the apology note demonstrated a personal touch and made me feel valued as a customer. It's rare to find such dedication to customer happiness, and it left a lasting impression on me. To sum it up, my experience with Greenbank Take-Away was exceptional. The food was absolutely delicious, and the act of kindness they displayed when they couldn't provide the chicken chips was truly heartwarming. I highly recommend Greenbank Take-Away to anyone looking for fantastic food and exceptional customer service. I will definitely be ordering from them again in the future. Thank you, Greenbank Take-Away, for going above and beyond to make my dining experience memorable and enjoyable!"

"Slow service. Was overcharged and almost had to argue to prove it. Fish was grilled nicely but the chips, scallops and maybe calamari? (Hard to tell tbh) all very over cooked. Sorry guys won’t be back. :("

"Unfortunately I won’t be returning. I applaud the effort in having a Gluten Free menu, but the items were all quiet terrible. I can make it nicer myself at home. I only tried this place due to it being advertised on the coeliac FB page. Battered fish- thick, gluggy chewy batter Squid- extremely chewy, didn’t taste like real squid at all it was a weird texture. Chicken bites- dry Pineapple fritter- thick chewy batter, bitter pineapple. Kabana- full of chunky fat pieces. Chips good. Crumbed fish good. Phone service good. Thanks for trying but I really didn’t enjoy it."

"Since being diagnosed as Coeliac recently, I’ve missed good old fish and chips. My husband and I visited on the weekend and we were beyond impressed. Amazing service, quick wait times and bloody delicious food!! It’s really nice to find ‘safe’ places to eat. Thanks for the amazing gluten free menu"