Charlestown Dental Centre

"After My dental appointment today I come home and seen that rude is a common complaint for this dentist my first appointment he was a bit rude but brushed it off this time he was so rude that I got up and left before he done anything to my teeth very disappointed I will not be returning."

"Couldn't recommend this place more. The staff are friendly and accommodating, the office is cosy and calming and the dentistry staff are professional and provide excellent care. All in all best Dentist I've ever been to."

"After reading another review regarding being treated rudely by the front receptionist after my visit today I have no doubt it was a genuine review even though they tried to blame another dental practice with their reply. Had only just sat down and started to fill in my details on their tablet when she told me to put on my mask. At the time I was the only person in the waiting area and she was sitting behind a reception area not wearing one. When I asked why she wasn't wearing a mask she immediately became hostile saying i don't need to explain to you i have an exemption. She then said a mask irritates her skin and are you happy now. The dentist came out to see what was happening and I asked him to please ask his receptionist to relax but he just shrugged and said a mask is required. I already had my mask on by this time but i was so shocked by my treatment I decided to leave. and as I left receptionist said ' I don't have to put up with this. " I know we all have bad days but don't take it out on customers please. I've just read your reply and I'm disgusted by your lies. I never was aggressive to anybody and at no time did the male dentist or receptionist ask me to leave as would be the case if I was aggressive. I left due to being rudely treated. The receptionist was belligerent and at no time was in tears LIARS.. The replies you leave on these poor reviews are just lies."

"My experience with Charlestown Dental could not have been better,I had not been to a dentist in a very very long time because of absolute fear. My dentist was Jackie Smith who is phenomenal in every way ,I have been back 2 more times( who would have thought)and still need a couple more treatments. So if yr a chicken like me don't hesitate to go to this surgery, Thank you so much"

"Booked in for a clean which was done by Neil Liddle. This was my first time visit to this dentist. When arriving at the dentist there were signs advising first time visit for check up and clean do not have to pay a gap. Was the quickest clean I have ever had, which only took 10 minutes. Only thoroughly cleaned my wire on my bottom teeth, did not scale the top row. I have my teeth done every 6 months and this is the poorest clean I have ever had. To my surprise when going to pay, the receptionist advised the dentist was my first visit and he still charged the gap. When checking my item receipt, I had also been charged for an oral examination that was never done. Terrible service for a first time patient. I would never go back or recommend."