The Good Guys Warners Bay 240-260 Hillsborough Road, Warners Bay, New South Wales 2282
About the Business
Welcome to The Good Guys Warners Bay! Located at Hillsborough Road, 240-260 in Warners Bay, Australia, our establishment is a premier furniture and home goods store that is not only a point of interest but also a go-to store for all your household needs.
At The Good Guys Warners Bay, we understand that your time is valuable. That's why we offer an online form for all Returns, Refund, Repairs, and Exchanges, making it quick and convenient for you to resolve any issues with your purchases.
As a Gold Service Extras Member, you'll enjoy exclusive benefits from day one. From StoreCash rewards to access to special offers and sales, being a member means you'll always get extra value for your money. Start your report online for speedy service, and lodge a claim to begin the swap or screen replacement process.
For new customers, we offer the opportunity to apply and be approved for a Latitude Gem Visa credit card. This credit card opens up a world of possibilities and comes with monthly fees and terms and conditions that can be found on our website or in-store. Credit is provided by Latitude Finance Australia, a trusted financial institution.
Earn StoreCash by meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. Refer to the StoreCash Terms and Conditions for full details on how to receive notifications when your earned StoreCash has been credited to your Digital Wallet.
Discounts at The Good Guys Warners Bay apply to the current ticketed or advertised price. As we negotiate with suppliers, our products may have been sold below the ticketed price in some stores prior to the discount offer. Please see the individual product for specific details.
Time limits and additional terms and conditions may apply to certain products. Please refer to the product description for more information.
We also offer a bonus service within a 30km radius from our store. Additional charges may apply for locations beyond this distance. Please see the product details for specific terms and conditions.
Existing Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile customers are excluded from our port-in and new customer bonus offer. This bonus will be issued once the connection has been approved.
Store Credits are a great way to save on your purchases. They are sent via SMS or email, and the expiry dates may vary depending on the promotion. Please note that Store Credits cannot be used on Gift Cards, Epay Cards, or Agency brands. Visit our website for full details.
We partner with SquareTrade to offer trade-in options for your devices. The trade-in offer varies based on the condition and age of your device, and not all devices may be eligible for an offer. Please ensure you remove all data from your device before shipping it to us. The Good Guys and SquareTrade are not responsible for any lost files or data.
Our Home Services Network, operating under the name The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. We work with licensed subcontractors for these services, and all required safety and compliance certificates are issued by these licensed professionals.
Until September 30, 2023, you can receive a $20 The Good Guys eGift Card when you spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the $20 eGift Card.
To access your StoreCash balance and current offers, simply enter your mobile number and request a verification code via text message. Once verified, you'll have all the information you need at your fingertips.
We look forward to serving you at The Good Guys Warners Bay, where quality, convenience, and exceptional service come together.
Photos
Location & Phone number
240-260 Hillsborough Road, Warners Bay, New South Wales 2282, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Sales Rep sold us a last stock floor display TV on the fact we would get $300 in store credit to use. When we went to use the in store credit a few weeks later to go towards a tablet she left out the fine details that the $300 store credit is only paid in $20 amounts over 5 years! and the vouchers also each have an expiry of 10 days! The Good Guys not living up to their name in this case."
"I never write reviews but I have had the worst experience. I purchased a Sony TV for approx. $1,300 in October 2022. By November 2022 the TV was making a terrible static sound that was irritating like nails down a chalk board... it is so bad I can't watch anything on the TV. I purchase the TV from the Good Guys Warner bay and spoke to them about the issue, they created a case and Sony was notified of the issue. Following this Sony sent a third party repair tech out to look at the TV and of course the noise didn't happen while the technician was at the house. I explained the sound to him and I even sent Sony a video of the noise and the repair tech said it was a common issue and they would come back with a part to fix the TV. That was back in February 2023 and still the TV is broken. I have called the Good Guys and have been on the phone to Sony who is requiring I send more videos of the issue. We are now in May 2023 and I haven't had a working TV since November 2022, one month after purchase. Save yourself the drama and DO NOT buy a Sony TV."
"I came into this store this morning to look at a 85” television, I was so happy with the service that I received from the staff (Grant & Jewel) that I ended up buying what I wanted and I took the extended warranty for my new product. I also inquired about other products and they were extremely helpful, which in turn has made my mind up on further purchases throughout the store. I would recommend this store to anyone that is interested in electronics Karen"
"**** Great Customer Service **** Had an issue recently with a washing machine fault. After speaking to "Grant" was very happy with the outcome. Grant was able to understand the restrictions the average time poor individual faces and was willing to make that extra effort to help solve my problem."
"Sales service. Was great. I am a bit critical of after sales service. We bought a small bar fridge very few people in store. We went and paid but had to wait about half an hour until it was brought out to us. In that time we were asked many times if we needed sales service yet a simple thing of bringing it out from the back was not seen as important as getting you to finalise the transaction by paying. After that your on your own."
List of local businesses, places and services in New South Wales
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos