The Good Guys Noarlunga
About the Business
Welcome to The Good Guys Noarlunga, your go-to furniture and home goods store in Australia. Located at Noarlunga Centre, Beach Road, 160-166, our establishment offers a wide range of products to meet all your household needs.
At The Good Guys Noarlunga, we understand that your time is valuable. That's why we have introduced an online form for all Returns, Refunds, Repairs, and Exchanges, making the process quick and convenient for you.
Become a Gold Service Extras Member and enjoy exclusive benefits from day one. From StoreCash rewards to access to special offers and sales, our members receive extra perks that enhance their shopping experience.
For a speedy service, members can start their report online, ensuring that their issues are resolved promptly. Whether it's a claim for a swap or screen replacement, we are here to assist you every step of the way.
New customers can take advantage of the Latitude Gem Visa credit card. By applying and getting approved for this card, you can enjoy its benefits while shopping at The Good Guys Noarlunga. Please visit our website or in-store for more details.
Earn StoreCash by meeting qualifying conditions, including signing up for StoreCash and downloading the Digital Wallet before making a purchase. Refer to the StoreCash Terms and Conditions for full details on how to receive notifications when your StoreCash has been credited to your Digital Wallet.
Take advantage of our discounts, which apply to the current ticketed/advertised price. As we negotiate, some products may have been sold below the ticketed price in certain stores prior to the discount offer. Please see the individual product listings for more information.
We also offer bonus services within a 30km radius from our store. Additional charges apply for locations beyond this distance. Please refer to the product details for more information.
If you're looking to switch providers, our exclusive offer is available to port-in and new customers only. Please note that certain exclusions apply, and the bonus will be issued once the connection has been approved.
Receive Store Credits via SMS or email, with expiration dates varying depending on the promotion. Please note that certain types of gift cards, Epay cards, and agency brands are excluded. Visit our website for full details.
Trade-in your old devices through our partnership with SquareTrade. Offers for trade-in vary based on the condition and age of your device. Please ensure that all data is removed from the device before shipping. The Good Guys and SquareTrade are not responsible for any lost files or data.
For home services such as gas fitting, electrical, and plumbing work, we have partnered with licensed subcontractors to ensure the highest quality service. All necessary safety and compliance certificates will be issued by these licensed subcontractors.
If you have a Spot. Buy Now, Pay Later account, you can receive a $20 The Good Guys eGift Card when you spend $50 or more in one transaction until 30 September 2023. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria. Full terms and conditions apply.
To stay updated on your StoreCash balance and current offers, simply enter your mobile number to receive a verification code via text message. Once verified, you can access all the information you need.
Visit The Good Guys Noarlunga today and discover a world of quality furniture, home goods, and exceptional service.
Photos
Location & Phone number
160-166 Beach Road, Noarlunga Centre, South Australia 5168, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"Absolutely appalling customer service today by the manager Matt. Bought a dishwasher on Thursday, delivered Saturday morning. Did one cycle and then stopped and hasn’t worked since. Called the office and asked to send a video of the issue, did that but it didn’t go through. Went down to the store to speak to the person who advised us to take the video, said he’d get it swapped straight away as it’s faulty. Was left standing at the desk for over 30 minutes to get things sorted, the ‘so called manger Matt’ completely ignored us and wouldn’t make eye contact, swaggered about with an attitude and then went on a ‘conference call’ whilst he got a sales team member to tell us that our brand new product wouldn’t be replaced and now we have to wait for an engineer! Good on ya Matt for your rudeness, bad management skills, and your fake conference call whilst you were probably stood in a corner watching the camera and waiting for us to leave because you haven’t a clue what you’re doing"
"6-star for a great young man Jude who greatly helped throughout the process, super helpful. 2 star deducted due to the cunning sales lady there who only wanted to get the best commission for herself but I forgot her name. She turned her face worst once we rejected her recommendation. Will give 5 stars next time as I will go straight to Jude for anything."
"The salesman was very helpful as my son and myself were buying a phone each but counter staff disappointing. Went to buy a phone seen online. Son made his purchase but i Had a slight payment delay and whilst waiting for my husband to arrive we waited at the counter for nearly 2 hours. Saw another customer come up and purchase the same type of phone Apparently it was the phone i had started to purchase! They sold it out from under me. So now i have to wait 3 days for the same one to be sent from another store. No apologies were forthcoming as apparently first come best dressed But the irony is i was first in line ."
"We bought a Samsung TV yesterday from Noarlunga. Being an older couple and not tech savvy, we were pleasantly surprised to be helped so wonderfully. The young man that had such a friendly demeanour and great knowledge, could not have been more helpful. His name is Nathan. He not only gave us a great deal on our purchase but revised our Telsta phone plan to save us money monthly. He was a great help and a very nice young man. A credit to Good Guys. Ross and Dianne Tilley."
"Delivered the wrong dryer to our house (of lesser value than the one we purchased). They were quick to come and collect it, but unable to give us a date to get the dryer we actually ordered so we opted for a refund. A week later, we were still waiting for our money back. When we followed up we were told we had to come into the store even though we ordered and paid online? My partner went in store to get the refund sorted - but they refused to refund the delivery cost which makes no sense! How can we be charged delivery when all we received was the wrong item, and expected to pay for Good Guys mistake. He followed up with Head Office who did refund delivery charge. Another week later we are still waiting for the money to appear in our accounts. Awful customer service experience"
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