Blooms The Chemist

"All the chemist and staff members in Blooms Chemist are fantastic people who have tirelessly gave the best customer service to all the people it comes into contact with. I have been going to Blooms since it took over from another chemist. Anthony and his crew of staff members have on numerous occasion gone way above expectation. I have also witness three occasions where customers behaved very badly towards these hard working individuals and it make me sick to see the abuse they have to put up with. 1, There was once an Indian man who ordered his prescription and I think he was intoxicated and was being very impatient and started yelling and wanting his scripts back. He was cursing and swearing. Yet the staff kept quiet and assured him that they are making up his medication as he got verbally aggressive they had no choice but to return the script back to him.. 2. Another time was when a person wanted top purchase paracetamol and cough mixture. When asked by pharmacist staff what was the symptoms the person got aggressive and swore at the staff member and walked off. 3. This one happened a few days ago whilst I was there and I overheard and saw the incident. A lady refused to pay for the medication she owes the chemist. She finished her script and when she came in to get her medication, the staff member informed her that her scripts is finished and they are willing to dispense to her a few tablets till she sees her GP and get a script. She however had a changed of medication and was put on a different medication. When the chemist explain to her gently about the three tablets that he had earlier dispensed it to her and she needs to pay, the said lady got extremely aggressive verbally at the chemist and his staff and stormed out of the chemist threatening the chemist and staff members. I am sick and tired seeing certain members of the public abusing these chemists and their staff members. I wish something can be done for them. I hope people can understand that the staff members at Blooms are also human beings who deserved to be respected and treated fairly. I appreciate all the service that the chemists and pharmacy assistants does in Blooms. Well Done and keep up the good work."

"I just wanted to say that my customer service experience with Sarah who works at Blooms was exceptional. She was extremely helpful and very patient as I phoned about an E script . If there is such a thing at Blooms, for employee of the month, she would definitely get my vote. Thank you Sarah again for being so kind and patient."

"Made a booking online a week before to have my 3rd shot booster. They confirmed my booking. I thought great. Took time off work to get there. I tell person why I'm there and that I booked online. They can't find it on computer then tells me don't have the jab anyway. Not impressed! The chemist then tells me come back tomorrow and I don't need to make a booking. Hello...there are signs up everywhere in the shop saying "book online!" I'll go elsewhere, thanks! Not happy!"