The Good Guys Marion
About the Business
Welcome to The Good Guys Marion, located at Marion Road in Australia. Our establishment is a renowned furniture store and home goods store, offering an extensive range of products to enhance your living space. As a point of interest, our store provides a convenient and enjoyable shopping experience for all customers.
At The Good Guys Marion, we prioritize customer satisfaction and aim to save you time and effort. We now offer an online form for all Returns, Refunds, Repairs, and Exchanges, allowing you to easily resolve any issues with your purchases. Additionally, our Gold Service Extras Members enjoy exclusive benefits, including access to product care from day one, StoreCash rewards, and special offers and sales.
For a quick and efficient service, members can start their reports online and lodge claims for swap or screen replacement processes. Please note that new customers must apply and be approved for a Latitude Gem Visa credit card, available on participating Latitude credit cards only. Monthly fees and terms and conditions apply. For more information, visit our website or speak to our friendly staff in-store.
We also offer StoreCash rewards for qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. Refer to our StoreCash terms and conditions for full details, including how to receive notifications when earned StoreCash is credited to your Digital Wallet.
At The Good Guys Marion, we constantly negotiate to offer you the best prices. Discounts apply to the current ticketed/advertised price, and our products are often sold below the ticketed price in some stores prior to the discount offer. Please check individual products for details and exclusions.
Time limits and additional terms and conditions may apply to certain offers, so please refer to the product descriptions for more information. We also provide a bonus service within a 30km radius from our store, with additional charges applying beyond this distance. Please note that this service excludes eBay and commercial orders.
For mobile services, we offer special bonuses for port-in and new customers, excluding current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once the connection has been approved.
To show our appreciation, we occasionally offer Store Credits via SMS or email. Expiry dates may vary depending on the promotion, and these credits exclude all types of Gift Cards, Epay Cards, and Agency brands. For full details, please visit our website.
Please be aware that certain terms and conditions apply to our trade-in offers, which vary based on factors such as the condition and age of your device. SquareTrade is not obligated to make an offer for all devices, and you must be at least 18 years old to be eligible. It is your responsibility to remove all data from the device before shipping, as The Good Guys and SquareTrade deny any responsibility for lost files or data.
For home services such as gas fitting, electrical, and plumbing work, we partner with licensed subcontractors engaged by The Good Guys Home Services. These subcontractors perform the necessary work, and all required safety/compliance certificates are issued by them. Our contractor licenses include NSW Contractor Licence Number 319335C, QBCC Trade Contractor Licence Number 15086123, SA Building Work Contractor Licence BLD 286495, TAS Contractor Licence No. 15605877, and NT Electrical Contractor Licence Number C3784.
As a special offer, you can receive a $20 The Good Guys eGift Card by spending $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023. Refunds, chargebacks, and Spot. Buy Now, Pay Later special promotions do not contribute to the spend criteria. Please note that this offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the $20 eGift Card. Full terms and conditions apply.
To access your StoreCash balance and view current offers, please enter your mobile number below to request a verification code via text message. Once verified, you can enjoy the benefits of our StoreCash program.
Thank you for choosing The Good Guys Marion. We look forward to serving you and providing you with exceptional products and services.
Photos
Location & Phone number
820 Marion Road, Marion, South Australia 5043, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"This store is a joke, went in to buy something yesterday, we walked past 3 sales people who were all too busy watching the footy on their phones to serve us, finally someone helped us and led us in the right direction. When we got to the counter we were met with a rude lady (old with dark, curly hair and glasses) I explained 3 times that I needed a staff sale and she scoffed and said ‘well i don’t know how to do that’ then pointed and told us to ‘go to her’. then made remarks on how we don’t look like staff. Then when the next customer approached her with one of those cards that say you need to take it to the counter to get the product she said ‘you need to go to a tech guy i don’t know anything about that’ the lady asked why it said to go to the counter she said ‘i don’t know but you need to go find a tech guy’ and pointed at one nearby who was already with a customer. the lady said he’s already with a customer and the admin lady yelled ‘well you’re just going to have to wait then’, the customer walked off and the admin lady yelled at her ‘it’s not my fault we’re short staffed’. I was appalled at this considering there were about 4 salesmen/tech guys down the back of the store watching the footy on a big display tv ignoring every customer. The younger girl behind the counter tried to hush the other lady but it didn’t stop her from abusing more customers. This experience has caused my family an extreme distaste for this store and we will not be returning if we can help it."
"Poor customer service by the lady at the payment counter I requested to send tax invoice to my email. She couldn’t even copy my full email address even after giving it to her by writing and called next customer while I was still waiting at the counter . When I asked her where is my product is she responded by saying do you want me carry it to your car"
"Popped in for a single bed electric blanket, could not find them but a staff member was happy to point me in the right direction. Chose what I wanted, paid and was back in the car within 10 mins, and with a bargain! Good way to shop!"
"We purchased a washing machine a new one. The first attempt to deliver was pitiful. The delivery gents brought an unwrapped machine with a dent. My son was pt in am awkward spot, and wouldn't complain lucky I was there and able to tell the delivery man it wa was not good enough. No stars from me The next day a good one arrived. Beware they try to fob off old damaged stock as new. Disgusting effort GG. I lthink the management needs to have better control of delivery persons. Simply not Australian Gg. Lift your game"
"Worst customer service. Really wanted to but the product from Bunnings as they were so helpful and friendly but the only place stock was left was Marion good guys. Would have rather spent more money and bought a more expensive version from Bunnings than giving good guys our money. Staff were so rude and we waited more than 20 minutes for them just to find our click and collect order that we were notified was ready to collect. The lady sitting at the computer was saying to the staff member it’s probably not even ready did they even get an email and when I said I did they started blaming one of the staff members and saying her name and saying she’s the one who sent the email where has she put it and stuff. It seems like they are all bullies and don’t like working with each other"
List of local businesses, places and services in South Australia
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos