The Good Guys O'Connor 322 Stock Road, O'Connor, Western Australia 6163
About the Business
Welcome to The Good Guys O'Connor, located at Stock Road, 322 in Australia. Our establishment is a renowned furniture store and home goods store, offering a wide range of quality products for your home. As a point of interest in the area, we strive to provide exceptional service and a seamless shopping experience to all our valued customers.
To make your shopping experience even more convenient, we now offer an online form for all Returns, Refund, Repairs, and Exchanges. This saves you time and ensures a hassle-free process. Additionally, our Gold Service Extras Members enjoy exclusive benefits, including access to product care from day one, StoreCash rewards, and exclusive offers and sales.
If you're a Gold Service Extras Member, you can start your report online for speedy service or lodge a claim to begin the swap or screen replacement process. We prioritize the satisfaction of our members and aim to provide efficient solutions to any issues you may encounter.
For new customers, we offer the opportunity to apply for a Latitude Gem Visa credit card, which provides additional benefits and flexibility. Please note that approval is required, and terms and conditions apply. More information can be found on our website or by visiting our store.
We also offer StoreCash rewards to our customers who meet qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before purchase. Refer to the StoreCash terms and conditions for full details on how to receive notifications when earned StoreCash is credited to your Digital Wallet.
At The Good Guys O'Connor, we negotiate the best prices for our customers. Discounts apply to the current ticketed/advertised price, and we strive to offer competitive deals. Please note that products may have been sold below the ticketed price in some stores prior to the discount offer. We also offer discounts on most recent previous ticketed/advertised prices, ensuring you get the best value for your money.
Certain products may have time limits and specific terms and conditions. Please refer to the product details for more information.
As an added bonus, we offer services within a 30km radius from our store. Additional charges may apply after 30km, and certain exclusions may apply. Please refer to the product details for specific information.
If you're considering switching to our services, we offer special bonuses for port-in and new customers. Please note that certain exclusions apply, and the bonus will be issued once the connection has been approved.
Store Credits are a part of our promotional offers and are sent via SMS or email. Expiry dates may vary depending on the promotion. Please note that Store Credits are not applicable to all types of Gift Cards, Epay Cards, and Agency brands. For full details, please visit our website.
We also offer trade-in options for your devices. However, please ensure that all data is removed from the device prior to shipping. We are not responsible for any lost files or data during the trade-in process.
Please note that Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. All such work is carried out by licensed subcontractors engaged by The Good Guys Home Services, and the necessary safety/compliance certificates are issued by these licensed subcontractors.
For Spot. Buy Now, Pay Later account holders, we have a special offer. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, and receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria. Terms and conditions apply, and this offer is limited to one eGift Card per Spot. Buy Now, Pay Later account.
To access your StoreCash balance and current offers, please enter your mobile number to request a verification code via text message. Once verified, you can view your StoreCash balance and take advantage of our current offers.
Thank you for choosing The Good Guys O'Connor. We are dedicated to providing the best products, services, and customer experience. If you have any questions or need assistance, please feel free to contact us.
Photos
Location & Phone number
322 Stock Road, O'Connor, Western Australia 6163, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
11:00 AM - 5:00 PM
Reviews
"Having recently purchased an oven, hot plate, dishwasher, microwave and Range-hood, I have spent quite a bit of time at The Good Guys O’Connor in recent months. Each time I visited and asked for advice I was met with professional, knowledgeable and welcoming staff. The customer service I received from Brigitte, Peter and William was wonderful and much appreciated."
"Rather than write a review only when service is poor, I am realising the importance of mentioning when service is good: today I had my dishwasher installed and the contracted persons did a fantastic job, showing both respect and professionalism. 5 Stars!"
"I have now moved my shoppings to Harvey Norman next door at O’Connor instead. Disappointed with the money and products spent at TGG ( The Good Guy) bad deliveries and missing information booklets and no support on using the high end products paid, i have paid hundreds of dollars to their technical contractors, installers but had to finally seek outside tradesman to get things moving. Their sales is just abouts sales and closure. I have since bought other products from HN ( Harvey Norman) much sincere/genuine with their after Sale services."
"I have been a loyal Good Guys customer for many years and returned a broken Microwave at the Good Guys O'conner store on 1.9.2019 (three months ago). The chair in the service area provided in the area collapsed. The accident resulted in a concussion. They replaced the Microwave that was still under warranty and asked me to send them an injury report. Which I did, but they never got back to me about the injury. I have never been involved in a personal injury case, however you are the Good Guys and i was hoping for a response or some sort of acknowledgement."
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