Total Tools O'Connor
About the Business
Welcome to Total Tools O'Connor, your go-to destination for all your hardware and home improvement needs in Western Australia! Located at 307 Stock Road in the vibrant suburb of O'Connor, our establishment is more than just a general contractor or a hardware store – we are a one-stop shop for all your DIY projects and professional trade requirements.
As a trusted and reliable home goods store, we take pride in offering a wide range of high-quality tools, equipment, and supplies to cater to the needs of both DIY enthusiasts and professional tradespeople alike. Whether you're a seasoned builder, a passionate hobbyist, or simply looking to spruce up your home, our extensive selection of products ensures that you'll find everything you need under one roof.
At Total Tools O'Connor, we understand that every project is unique, which is why we stock a diverse range of products to suit various applications. From power tools, hand tools, and tool storage solutions to electrical and plumbing supplies, paint and adhesives, gardening equipment, and safety gear – we've got you covered. Our knowledgeable and friendly staff are always on hand to provide expert advice and assist you in finding the right tools for your specific requirements.
Conveniently located on Stock Road, our store is easily accessible and serves as a point of interest for both locals and visitors alike. Whether you're a professional tradesperson seeking reliable equipment or a homeowner embarking on a DIY project, our store offers a welcoming and well-organized environment where you can browse and explore our extensive range of products.
Total Tools O'Connor is committed to providing exceptional customer service and ensuring your satisfaction with every purchase. We strive to offer competitive prices, regular promotions, and exclusive deals, making it even more enticing to choose us as your preferred hardware store.
So, if you're in need of top-quality tools, equipment, and supplies for your next project, look no further than Total Tools O'Connor. Visit us at 307 Stock Road, O'Connor, Western Australia and experience the Total Tools difference today. Let us be your trusted partner in achieving your DIY dreams and professional endeavors.
Photos
Location & Phone number
307 Stock Road, O'Connor WA 6163, Australia
Hours open
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM
Reviews
"Absolutely useless in store customer service, & horrible online sales service. It took me 1 month to get a couple power tools in that their website said was in stock. I ended up refunding the items & purchasing elsewhere."
"Who ever answers the phone there shouldn't tell customer they have things in stock or act like they know what they are talking about 2 times I have been told they have thing and they haven't at all! Then today looking for something simple as a porcelain blade got told to come down 2 times I said no you really need to make sure you jave it I don't want to waste time he triple checks finds out its not in store , get some decent staff on the phone that actually knows that they are doing, wasting tradies times"
"Just had such a great experience with Preston, he was incredibly helpful and did his best to answer my questions Very knowledgeable, such a credit to your store"
"Tool selection look good. But I got a universal rotary tool kit (for my Dremel) and lots of the tools don’t fit including the replacement chucks which means the small drills don’t fit. This is sold next the Dremel in the shop without explanation or qualification or instructions. This speaks to something about the quality of this store. Not sure what. Looking at the reviews they seem good up to about a year ago then form then on they seem very poor. What happened about a year ago? Someone leave, new manager perhaps? Perhaps Metcash should stick to groceries."
"Every time I come here I'm reminded why I buy almost everything online. Absolutely useless in terms of customer service, literally the worst retail experiences I have ever had. Came in, staff love talking to each other but not the customers. Asked for help, he will get to me in a minute (that's totally fine I understand they are busy). 15-20 minutes later he finishes with his customer, rather than help me as he mentioned he goes off and helps someone else. 30 minutes later he comes back, item I want out of stock, cant order it in, cant transfer it from another store (both fair enough) no help with other items, no suggestions. 1 hour standing around to be told we don't have this, no additional help. I don't know why I keep coming back here, 4 times I have come in, 4 times I've left with a similar story. I wont make that mistake again. Good range of tools, absolutely pathetic customer service."
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