Nando's Hillarys

"nothings clean and the people that serve you have no manners or customer service at all. very sad experience and a wasted opportunity as it is in a really good location. highly dont recommend this place until they fix their attitude."

"We had the whole chicken with two sides, we placed an order over the phone for it while we were driving to Hillary’s. We spoke to this lovely young lady Sonita over the phone she was so patient and polite. When we visited she served our meals too, she explained to us very politely the bowl of rice is hot and to be careful she had a beautiful positive attitude and she was also multitasking around. It was so nice to see a friendly face. Great Job Sonita keep up your great work."

"Disappointed with tonight’s meal. Ordered a whole chicken with one large side. Got told if I ordered a whole chicken it’ll be 30mins wait, and I was happy to wait. Food came out, I had the breast part it was completely good and well cooked, my partner took the other half of the breast some part of it was still red/pink *uncooked*. I save the best for last (drumstick piece) I was knifing to smaller pieces what I normally do. I Lost my appetite when 2 pieces of drumsticks was RAW and SLIMY. How can they serve someone RAW chicken! On site manager did not came out to apologise, but instead came up to us and asked if they were able to clean whilst we finish our meal… They offered a voucher which told us to write on a piece of paper and if we were to come back to dine in, just to mention “our name & phone number” and it’ll be deducted next time we visit, not even a proper “voucher” I decided to get a refund. That paper can get lost anytime. I didn’t take any photos of the raw chicken drumsticks, it was very disturbing."

"The only good thing here is the view. They're always behind the schedule and staff won't reply to your greeting. Place does not get cleaned regularly inside the restaurant is smelly."

"I was there tonight on Valentine’s Day and I’ve gotta say even though the wait for my halloumi wrap was an hour long, the customer service the girl handling the orders behind the counter had was just exceptional. Not only did she sincerely apologise every time I asked roughly how long my food would be, but she also offered for me to have chips whilst I was waiting and gave me a fresh drink when I finally got my food. Amazing! Will definitely return."