Harvey Norman Aspley

"I purchased a dishwasher from Ron in HN Aspley. He was exceptionally thorough and kind when showing me the products and shared his tips and experiences with using a dishwasher. This was the first of my own that I actually purchased for myself. So it was very good to have someone who's very helpful. I had some troubles with the delivery and the colour of the item due to contingencies on my part mostly; however, he patiently communicated with me and liaised with the team so I could get my best wanted item 100%. Much appreicated for your professional service, Ron. And the staff members were all cooperative and did not miss out on my multiple messages in delivering their service. Highly recommened for sure. Cheers. Scarlett"

"Absolutely incredible experience today, I went in to buy a new laptop for uni and a new work set-up. We spoke with Daniel for over an hour and he made sure to find the best possible prices for everything and to find the best quality products for what I was looking for! Will definitely be returning for any future purchases"

"We purchased a TV and dryer. Our salesperson Ethan was very friendly and gave us a great deal on both items. We encountered a small problem with the TV, Ethan was very helpful in arranging support which ended up with the TV needing to be replaced. Once again Ethan was very helpful in assisting us to get a replacement. The new TV is great. Staff are very friendly and it is clear that they are willing to do anything to help a customer out."

"Spent an hour and a half and got interrogated by three different people including the store manager to process one product care claim worth $130 (which was already approved.) They finally processed the claim but not without being utterly dismissive, throwing every excuse they possibly could, and making us feel terrible. They kept arguing condescendingly to the extent which made us feel we were going to have a massive blowup in the showroom. They are so quick and enthusiastic when they sell the product care but when it comes to actually process it - they make you feel as if you have done something wrong and make it terribly difficult to actually replace the product. In the end, they didn’t replace the product - simply refunded us the money which is no good because obviously the price of the product has now gone up and we will be significantly left out of pocket to replace it. STOP SCAMMING PEOPLE. We left behind a steam mop we purchased worth $400. No apology offered, no effort to turn an angry customer around. We have purchased tens of thousands of dollars worth of products from this shop and have been treated like a third-grade person. Never again we will bring our business to your store."