Freedom Kitchens Aspley

"DO NOT USE THIS BUSINESS What was what we thought going to be a great experience quickly went downhill after the money was paid. Parts missing to the kitchen. Wrong components. Measurements missing on plans then the say you’ve signed off so it my fault. Designer didn’t listen and didn’t mark up plans correctly. Tried several times to sort it out with customer service only to cop a barrage of abuse from them where in the end I had to hang up. Finally got onto upper management and even they were not willing to help with all issues and wiping their hands of their mistakes. It’s been over a month now since the part kitchen went in and still bits missing and Freedom Kitchens still have done nothing Warning to all. Buy your kitchen elsewhere"

"Paid quite alot to get a new kitchen put in had a few hiccups while installing then one of the cupboards started to drop because only two, hinges were put on instead of 3 no piping put on the rangehood and maybe a month later the stripping came off the bench .After a few phone calls they sent new stripping which once again just sat in my cupboard for probably 3 months after quite a few calls still waiting for it to be fixed a lady did call the other day to ask if anyone had contacted me and I said no so looks like nxt week will be chasing it again"

"TERRIBLE. Run for the hills before losing your money to Freedom. They are very good at marketing and engagement. Anything after that is appalling. They have taken my money and delivered nothing. Their technical process and understanding of the construction, installation and delivery for a kitchen is amateur to say the least and their communication is even worse. I paid my deposit on 17 Feb. They have since demanded my final payment to progress and I reluctantly paid it. It is now 6 May and they have confirmed half of my kitchen should be delivered in 2 weeks but don't know when my doors and drawers will be delivered! Crazy. Don't risk doing business with Freedom. You will be bitterly disappointed and they couldn’t care less."

"I love the concept of choosing a level of build, kit, preform install yourself or full install. But the process is slow getting to CAD then install. Quality is good."